HM Land Registry portal: search user accounts
How Business e-services customers (Business Unit Administrator role) can search and view user accounts through the portal.
Applies to England and Wales
Manage users
.
- Select 鈥楢dministrative services鈥�.
- Select 鈥楳anage users鈥�.
- Select 鈥楽how all user accounts鈥�.

Show all user accounts
You can filter the search to see:
- all authorised users
- all Business Unit Administrators
- all active accounts
- all deleted accounts

Find a user account
- The quickest way to find a user account is to search by the person鈥檚 鈥楿ser ID鈥�.
- Alternatively, you can search by name.

Select 鈥楳ore search options鈥� to make a more detailed search.
Account details
- Once you鈥檝e found the correct account details, the links on the right hand side can be used to update the account details.
- Select 鈥楶revious鈥� to return to the search options.

Search using a common identity
Search for users with a common identity, eg all users in a group.
- Select an option from the 鈥楪roup name鈥� drop down menu.
- Select 鈥楽earch鈥�.
- If you want to change the search options, select the cross at the top of the screen. Previously selected options will be cleared.

Search by account type or role
- Use the 鈥楢ccount type鈥� drop down menu to search for users with the same 鈥楢ccount type鈥�, eg all Business Unit Administrators or Authorised Users.
- You can also search for users by role, eg a 鈥楥onveyancer edit and submit鈥� role.
- Select 鈥楽earch鈥�.

Search results
- The 鈥楴ame鈥� and 鈥楿ser ID鈥� of each member of the selected group is shown.
- The 鈥楪roup details鈥� are shown.
- Use the links on the right hand side to update account details.
- Select 鈥楶revious鈥� if you want to return to the search options.

Logout
When you have completed your tasks, exit the system securely by selecting 鈥楲ogout鈥� at the top of the screen.