Guidance

HM Land Registry portal: how to set a collective email address

How Business e-services customers (Business Unit Administrator role) can change account details to set a collective email address and an alternative email address.

Applies to England and Wales

Manage business unit details

.

  1. Select 鈥楢dministrative Services鈥�, then 鈥楳anage business unit鈥�. This shows all the details relating to your business unit.
  2. Select 鈥楥hange contact details鈥�
step 1

Change contact details

  1. Select 鈥楨mail address鈥� in the section 鈥楧ocument Registration Service correspondence email address鈥�.
  2. Enter the collective email address you want to use.
  3. Save.

You can return to 鈥楳anage business unit鈥� to check that new collective email address is active. It will display under 鈥楥ontact details鈥� and 鈥楥orrespondence email address鈥�.

step 2

Set up correspondence email access

You can set up email access in the panel 鈥楢lternative correspondence email address options鈥� when submitting a Document Registration Service application.

  1. Select 鈥楢llow user access to alternative email address options 鈥楢llow user access to alternative email options鈥� to allow users to use personal email or select Business unit or group email address if defined Or
  2. Select 鈥楽uppress user access to alternative email address options鈥� to prevent users from selecting alternative address if a correspondence email address has been defined at either business unit or group level (BUA3)
  3. Save. You will then get confirmation details the details are updated.

You can 鈥楻eturn to Business Unit鈥� to check the status. It will display under 鈥楥ontact details鈥� and 鈥楢lternative correspondence email address鈥�.

3

Logout

When you have completed your tasks, exit the system securely by selecting 鈥楲ogout鈥� at the top of the screen.

Updates to this page

Published 13 March 2017

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