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Get the list of services

With 鈥楽ervices Requested鈥� you can access Variable Direct Debit (VDD) accounts associated with your portal account and see the services ordered or a specific day within the last 7 days.

On initial access, the services submitted and charged to the default Variable Direct Debit (VDD) account today are shown.

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1. Select 鈥楪eneral facilities鈥�
2. Select 鈥楽ervices Requested鈥�
3. Choose a day from the drop down menu
4. Select 鈥榁iew鈥�

List of services you requested per date

1. You can access a list of all the key numbers associated with your account and the daily running total for each for the selected day.
2. Set the dropdown menus to change the day viewed and the sequence of the transactions.
3. See the transactions for the selected day and account number.
4. To update the list, select 鈥楻efresh List鈥�.

Details of your transactions

You can use the sort options to display transactions by time of request, service description or user name.

If you are sorting by description you can select 鈥楽how description breakdown鈥� to display transaction details.

View services used with other Variable Direct Debit (VDD) accounts

To view the services submitted under another VDD account:

• select the appropriate account number from the list.
• when selecting to view another account the current view time will be updated and the transaction list will be refreshed. Any sort criteria you selected previously will be applied to the new list.
• view services requested from today or the 6 previous days using 鈥楽elect day鈥� and choose from the drop down menu.

Updated lists

After selecting the day, select 鈥榁iew鈥�. When a new day is viewed, the totals for each key number, for that day are displayed:

• the current view time will be updated and the transaction lists will be refreshed. Any sort criteria you selected previously will be applied to the new list.
• TBC indicates the total includes a fee that will be calculated on completion of the submitted transaction.
• to reorganise the list of transactions, use 鈥楽ort by鈥�. Up to 3 criteria can be selected.

You can change the sort criteria using the drop down menus. The 鈥楽econdary鈥� and 鈥楾ertiary鈥� sort criteria are optional. Select 鈥楽ort鈥� to apply the changes.

Show description breakdown

The transaction list will be sorted by the chosen criteria:

• when 鈥楧escription ascending鈥� or 鈥楧escription descending鈥� is selected as the 鈥楶rimary sort鈥�, a link to 鈥楽how description breakdown鈥� is displayed.
• select 鈥楽how description breakdown鈥� to see a running total of the transactions. Select 鈥楬ide description breakdown鈥� to hide the totals.

You can print a copy of the transaction details in a printer-friendly version at any time.

Logout

When you have completed your tasks, select 鈥楲ogout鈥� at the top of the screen to exit the system securely.