When you'll get paid

Most payments are made automatically in November or December.

You should have got a letter telling you:

  • how much you鈥檒l get
  • which bank account it will be paid into - this is usually the same account as your Pension Credit or other benefits

If you did not get a letter

If you did not get a letter and the money has not been paid into your account, contact the Winter Fuel Payment Centre.

If you鈥檙e waiting for a Pension Credit decision

You鈥檒l get the Winter Fuel Payment automatically when your claim for Pension Credit is approved.

If you鈥檝e applied for Pension Credit but have not received a decision yet, you do not need to contact the Winter Fuel Payment Centre.