Check if you need to claim

Most people get the Winter Fuel Payment automatically if they鈥檙e eligible.

You do not need to claim if you get any of the following:

  • Pension Credit
  • Universal Credit
  • Income Support
  • income-related Employment and Support Allowance (ESA)
  • income-based Jobseeker鈥檚 Allowance (JSA)
  • Child Tax Credit
  • Working Tax Credit

You will need to claim if you鈥檙e eligible and live abroad.

If you鈥檙e waiting for a Pension Credit decision

You鈥檒l get the Winter Fuel Payment automatically when your claim for Pension Credit is approved.

If you鈥檝e applied for Pension Credit but have not received a decision yet, you do not need to contact the Winter Fuel Payment Centre about your eligibility.

Get help and advice

Call the Winter Fuel Payment Centre if you鈥檙e not sure if you鈥檙e eligible. You cannot make a claim by phone.

Winter Fuel Payment Centre

Telephone: 0800 731 0160
Textphone: contact on 18001 then 0800 731 0160
British Sign Language (BSL) if you鈥檙e on a computer - find out how to
Monday to Friday, 8am to 6pm
Find out about call charges