Guidance

SFE: Current application timescales

Use this guide to get an estimate of our current timescales and find out when your next expected update on your undergraduate student finance application for 2024 to 2025.

Applies to England

This page is usually updated on a Monday, but some weeks this may change.

This page was last updated on Monday 31 March at 15:30.

If you鈥檙e still waiting for your application to be approved, sign in to your account to find out when to expect your next update on your application or evidence.

Keep in mind - this is our busiest time of the year, and you may not be able to get through on the phone. Everything you need to know can be found in your online account, including answers to the most 鈥楥ommon questions鈥�. Save yourself a call and check there first!

Sign in now

If you鈥檝e applied for student finance

If you鈥檝e recently applied for student finance, we might give you the minimum amount to make sure you have some funding near the start of your course.

How long it takes us to work on your application depends on what you鈥檝e applied for and how many other students are applying at the same time.

If you apply this week for Current timescales are Expect an update from us between
Full-time undergraduate student finance 12 working days Monday 14 April and Friday 18 April
Part-time undergraduate student finance 12 working days Monday 14 April and Friday 18 April
Childcare Grant, Parents鈥� Learning Allowance or Adult Dependants鈥� Grant 7 working days Monday 7 April and Friday 11 April

Remember to check the progress of your application using your student finance account.

If you鈥檝e sent us evidence or made a change to your application

If you鈥檝e sent evidence to help us work out how much you can get, or you鈥檝e told us that your circumstances have changed, the table below shows when you should expect an update from us.

If you send us information or evidence this week about Current timescales are Expect an update from us between
your financial information, including the PFF2 form 7 working days Monday 7 April and Friday 11 April
a change in your circumstances 6 working days Monday 7 April and Friday 11 April
Childcare Grant, Parents鈥� Learning Allowance or Adult Dependants鈥� Grant 7 working days Monday 7 April and Friday 11 April

If you鈥檝e uploaded evidence or made a change to your application, your student finance account might not update straight away. We鈥檒l update it once we鈥檝e actioned your change or reviewed your evidence.

If you鈥檝e applied for Disabled Students鈥� Allowance (DSA)

If you鈥檝e applied for DSA, sent us evidence, or emailed us about your DSA application, the table below shows when you should expect an update from us.

This week, if you鈥檝e sent us Current timescales are Expect an update from us between
a DSA application 10 working days Monday 14 April and Friday 18 April
medical evidence 5 working days Monday 7 April and Friday 11 April
a Needs Assessment report 6 working days Monday 7 April and Friday 11 April
a claim for expenses 3 working days Monday 31 March and Friday 4 April
an email 6 working days Monday 7 April and Friday 11 April

There鈥檚 no need to contact us once you鈥檝e sent something. We鈥檒l update you by email as soon as we鈥檝e reviewed it, so make sure your contact details are up to date. Keep checking your email inbox for our replies and remember to check your junk or spam folders too!

Updates to this page

Published 27 September 2023
Last updated 31 March 2025 show all updates
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