Guidance

Getting your first student finance payment

Expecting your first student finance payment? We鈥檝e got you covered!

Applies to England

If you鈥檙e starting or returning to a course soon, you鈥檒l be looking forward to your first student finance payment. You can check your payment schedule and status by signing in to your online account.

Sign in to view your payments

Follow our 3 easy steps to help you get paid on time:

  1. Make sure you鈥檝e submitted your application and given us any evidence we need. Sign in to your online account and check your application tracker in case you still have anything to do.

  2. Check your bank details are correct in your online account. To do this, select 鈥榊our personal details鈥� in your account. If you need to update them, make sure to do this at least 4 working days before your payment date.

  3. Register/enrol on your course. You might be able to do this online through your university or college鈥檚 website. We can鈥檛 make payments to you until your university or college confirm that you鈥檝e registered/enrolled. You鈥檒l be invited to do this by your university or college closer to your course start date.

If you鈥檙e a part-time or distance learning student and you鈥檙e getting a Maintenance Loan, your course provider will typically confirm your registration 2 weeks after the start of your course. Your payment schedule won鈥檛 update until you鈥檝e attended your course for 2 weeks and we鈥檝e got confirmation of your registration/enrolment from your course provider.

Where to find your payment status

To get ready for your next payment, you should check your payment status in case there鈥檚 anything you still need to do before you get paid. It鈥檚 easy to check your payment status, just follow these steps:

  1. Sign in to your online account at www.gov.uk/student-finance-register-login.
  2. Select 鈥楿ndergraduate student finance applications鈥�.
  3. Select the application for the payments you wish to check.
  4. Under the heading 鈥楳anage your student finance鈥�, select 鈥榁iew your payments鈥�.

What your payment status means

Check what your payment status means in the table below:

Payment status What this means for you
Checking details We need to check your National Insurance number before we can pay you. Go to 鈥榊our actions to complete鈥� to enter it.
Scheduled We鈥檝e scheduled your payments. Before we can pay you, your university or college will need to tell us that you鈥檝e registered/enrolled with them. They鈥檒l do this when you start your course.
Awaiting confirmation Your university or college need to tell us that you鈥檝e registered/enrolled on your course. They鈥檒l do this when you start your course. We鈥檒l pay you after we get this.
Ready to be paid We don鈥檛 need anything else from you. Your payment will be made on the date shown.
Payment in progress Your payment is on its way. It can take up to three working days for it to appear in your bank account.
Paid We鈥檝e made a payment to your bank account.
Blocked We can鈥檛 pay you. You should already know about this. If you don鈥檛, we have different ways to contact us.
Failed Your payment has been returned to us. Go to 鈥榊our personal details鈥� to check your bank details.

Checking if we鈥檝e got confirmation of your registration/enrolment

You don鈥檛 need to call us to check, the quickest and easiest way to find out if we鈥檝e got confirmation of your registration/enrolment is by checking your application status and payment status.

Use the table below to understand what each status means:

Application status Payment status What this means
Confirming all details Awaiting confirmation We鈥檝e not had confirmation of your registration
Receiving payments Ready to be paid We鈥檝e had confirmation of your registration

If your university or college have told you they鈥檝e sent confirmation of registration/enrolment to us, you should allow time for the status in your online account to be updated as this can take up to 48 hours. We鈥檒l send you a text when your payment is on its way to your bank account.

Visit our application status page for more information on what your status means.

If you鈥檙e getting less student finance than you expected

If you鈥檝e applied late or haven鈥檛 given us the household income details we need yet, you may get a smaller amount of student finance to begin with. This is to make sure you have some money in time for starting your course.

Once we鈥檝e got your household income details and processed them, we鈥檒l adjust how much you鈥檒l get and send you a top up payment as soon as we can.

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Updates to this page

Published 23 August 2021
Last updated 10 November 2023 show all updates
  1. Removed 'withdrawn' and 'suspended' payment statuses as these are no longer live.

  2. Added additional payment statuses and updated section 'what this means for you'.

  3. Included payment information for part-time and distance learning students.

  4. YouTube film has been added to the page

  5. Guidance has been updated to reflect changes to online accounts ahead of the 2022/23 academic year

  6. Updated guidance on what the payment status 'awaiting confirmation' means.

  7. Updated embedded films to the latest versions.

  8. Embedded a second guidance film, "How to view your payment dates and status".

  9. First published.

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