188体育

To open an organisation page for editing, you can either:

• select the 鈥楩eatured documents鈥� or 鈥楥orporate information鈥� tabs
• select the 鈥楳ore鈥� tab, click on 鈥極rganisations鈥� and then click 鈥榁iew鈥� next to your organisation鈥檚 name

You can:

• edit the content on your organisation page
• feature specific content items
• add or edit corporate information pages

To edit your organisation page, select the 鈥楧etails鈥� tab and click the 鈥楨dit鈥� link next to the heading.

Add a default image for news articles

You need to include a default image for your organisation that will appear if an editor publishes a news story without an image.

1. Under 鈥楧efault news image鈥�, click on the 鈥楥hoose file鈥� button.

2. Select a jpeg, gif or png file of a generic photo that reflects your organisation, at 960 pixels wide and 640 pixels high, minimum 75 dpi.

Email address

You need to include an email address so the public can order attachments in alternative formats.

Status on 188体育

There are several options for setting your organisation鈥檚 status including:

• 鈥楥urrently live鈥�
• 鈥楥oming soon鈥�
• 鈥楨xempt from joining鈥�
• 鈥楥urrently transitioning鈥�
• 鈥楥濒辞蝉别诲鈥�

When your organisation goes live on 188体育, change the status to 鈥楥urrently live鈥�. Once your organisation is live do not change the status or your organisation will disappear from 188体育.

Jobs information

You can let users know how to apply for jobs at your organisation by adding a link in the 鈥楻ecruitment URL鈥� section. For example, you can link to the Civil Service Jobs website.

The link will appear as 鈥楯obs鈥� under the 鈥楥orporate information鈥� section of your organisation page.

Alternatively, you could create a 鈥榃orking for us鈥� corporate information page and keep your information there.

Associations

Under 鈥楢ssociations鈥� you need to select your 鈥楽ponsoring organisation/s鈥�.

Once your basic organisation page is set up you have the option to include 鈥楩eatured links鈥�.

Description of your organisation鈥檚 responsibilities

This is created in a different part of Whitehall. See the section on adding a 鈥榃hat we do鈥� section.

If you have 鈥榤anaging editor鈥� permissions you can choose from 2 layout options for your homepage:

• 鈥榥ews priority鈥� (formerly 鈥榯op tasks鈥�)
• 鈥榮ervice priority鈥� (formerly 鈥榝eatured services and guidance鈥�)

How to choose the right layout for your organisation page

You should choose the layout that best meets the needs of your users. You can use Google Analytics to find out what people come to your homepage to do. For example:

• a high percentage of searches from your organisation page indicates the current format isn鈥檛 meeting needs - check what terms users are searching for
• if your page is news-based but a high proportion of users are clicking on featured links, you might consider whether a service-based page would work better for your users
• if your page is service-based and there鈥檚 evidence of high numbers of users clicking further down the page, a news-based page might meet your users鈥� needs better

If you do not have much new content to feature in the feature boxes, this could be because your organisation has an emphasis on services.

How to change the layout of your organisation page

To change the layout of your organisation page, select the 鈥楧etails鈥� tab and click the 鈥楨dit鈥� link next to the heading.

Under 鈥楶osition of featured links on organisation homepage鈥�, select the option you want to use. Under 鈥楩eatured links鈥� complete or edit the 鈥楾itle鈥� and 鈥楿rl鈥� fields. To add more featured links, click on 鈥楢dd another featured link鈥�.

The 鈥榥ews priority鈥� layout can have up to 5 featured links. The 鈥榮ervice priority鈥� layout can have up to 10 featured links.

Only managing editors can add or edit featured links.

鈥楴ews priority鈥� homepage layout

鈥楴ews priority鈥� featured links are the main things users come to your organisation to do that are not covered by existing content on your pages.

Select featured links based on evidence of use

鈥楴ews priority鈥� featured links must be used sparingly and only kept if you have evidence from Google Analytics that users are using them.

As a guide, each 鈥榥ews priority鈥� featured link should be followed by at least 2% of total visitors to your organisation page (measured in total unique pageviews).

鈥楴ews priority鈥� featured links should point to:

• 188体育 鈥楽ervices and information鈥� (or 鈥榤ainstream鈥�) content
• information or tools on other domains
• publications that are heavily used

The text of the link must be as specific and active as possible, and not overlap with titles used for 鈥榗orporate鈥� content types.

You can create links to information that鈥檚 not on 188体育 if there鈥檚 evidence of user demand. For example the Ministry of Defence organisation page links to the , and sites.

What should not go in the 鈥榥ews priority鈥� featured links area

Do not put anything in the top tasks list that鈥檚 already covered by a link on your organisation鈥檚 homepage. This includes:

• detailed guidance
• high profile groups
• contact information (for press offices or other bodies)
• lists of ministers
• links to all press releases or announcements
• links to all statistics and research
• blogs and social media (these can be personalised under 鈥榝ollow us鈥�, or calls to action added to relevant policies or publication pages)
• working for us
• procurement
• our priorities

Only use 鈥榥ews priority鈥� featured links to promote campaign sites when there is clear evidence of demand.

The Government Digital Service (GDS) may remove any links that do not meet the standard. If you鈥檙e not sure what these links should be, .

鈥楽ervice priority鈥� homepage layout

The 鈥榮ervice priority鈥� layout is for organisations that have very little (if any) news, publishing or policy activity, but a high volume of users with very specific, service-oriented needs.

You鈥檒l need to ask GDS to be able to use featured services and guidance proposing the text and URLs for up to 10 links.

Choosing the links

When choosing links, consider:

• what users are searching for from your organisation page
• routing users to specialist browse pages (if you have them)
• the top tasks from your existing organisation page
• most popular content based on page views
• user feedback comments
• frequent contact centre queries
• balancing mainstream and specialist user needs
• seasonal trends (for example applications for study visas or fishing rod licences)

GDS content designers can help you with choosing the links and the wording based on users鈥� needs.

Feature content on your organisation page to draw attention to current stories or important publications or announcements. Any items you feature must include an image.

You can feature up to 6 pieces of content on an organisation page.

You can only feature published content.

You can feature content published using Whitehall Publisher, including:

• detailed guides
• news articles
• publications
• speeches
• consultations
• collections
• topical events

It鈥檚 also possible to feature some content not published using Whitehall Publisher, including:

• blog posts
• campaigns
• manuals
• services
• news stories and press releases published using Content Publisher
• job adverts published on Civil Service Jobs
• NHS content
• emergency alerts
• content not on 188体育, but with a .gov.uk domain

Feature content published using Whitehall Publisher

1. On your organisation page, select the 鈥楩eatures鈥� tab.

2. Click the 鈥楧ocuments鈥� tab (or 鈥楾opical events鈥� tab for a topical event) and search for the document or event you want to feature.

3. Click on the 鈥楩eature鈥� button next to the document or event you鈥檇 like to feature.

4. Select a 960 pixels wide and 640 pixels high image to be shown on your organisation page with this feature.

Feature content not published using Whitehall Publisher

1. On your organisation page, select the 鈥楩eatures鈥� tab.

2. Click the 鈥楴on-188体育 government links鈥� tab.

3. Click on 鈥楥reate new link鈥�.

4. Complete the title, summary, type and URL fields and click Save.

5. Click on the 鈥楩eature鈥� button next to the external page you鈥檇 like to feature.

6. Select a 960 pixels wide and 640 pixels high image to be shown on your organisation page with this feature.

Unfeature and edit content

You can change the order of or unfeature featured content. The first piece of content you feature will be the most prominent.

Change the order of featured content

1. On your organisation page, select the 鈥楩eatures鈥� tab.

2. Click on the 鈥楥urrently featured鈥� tab and then the 鈥楻eorder documents鈥� link.

3. Click and drag an item up or down in the list.

4. When you鈥檙e done setting the order, click 鈥楿pdate order鈥�.

Unfeature content

1. On your organisation page, click on the 鈥楩eatures鈥� tab.

2. Click 鈥楿nfeature鈥� to remove featured content from your organisation page.

鈥榃hat we do鈥� is a short summary of your organisation鈥檚 responsibilities that will appear on your organisation page.

It鈥檚 taken from the summary of the 鈥楢bout us鈥� corporate information page. The full 鈥楢bout us鈥� page will be linked to from the 鈥榃hat we do鈥� section when your organisation is live.

To add this section to your organisation page:

1. Select the 鈥楶ages鈥� tab.

2. Click 鈥楥reate new corporate information page鈥�.

3. Select 鈥楢bout us鈥� from the 鈥楾ype鈥� dropdown.

4. Add a summary and a body 鈥� the summary is the part that will show up under the 鈥榃hat we do鈥� section and the body will only be on the separate 鈥楢bout us鈥� page.

5. When you鈥檙e happy with the content, click 鈥楽ubmit for 2nd eyes鈥� so another editor can review the page and publish.

To edit the text:

1. Select the 鈥楢bout鈥� tab.

2. Click the 鈥榁iew鈥� link next to the 鈥楢bout us鈥� heading.

3. Click 鈥楥reate new edition鈥�.

4. Edit the summary 鈥� this is the part that will show up under the 鈥榃hat we do鈥� section.

5. When you鈥檝e made your edits, click 鈥楽ubmit for 2nd eyes鈥� so another editor can review the page and publish

1. On your organisation page, select the 鈥楥ontacts鈥� tab.

2. Edit, add or delete contact details.

Contact details are shown in the order you add them.

You must add a Freedom of Information contact, which must be shown on your organisation page.

Add other contacts (not for your organisation page) that appear frequently in your news and other documents. You鈥檒l be able to pull these in from the list you create here.

1. On your organisation page, click on the 鈥楽ocial media accounts鈥� tab.

2. Edit, add or delete social media accounts for your organisation.

They will appear on your organisation page under the 鈥楩ollow us鈥� heading.

Social media accounts are shown in the order you add them.

To find out how to create people see guidance on People and roles.

Once you鈥檝e created your organisation鈥檚 people, you can go to the 鈥楶eople鈥� tab, click 鈥楻eorder鈥� and drag people鈥檚 names up and down to reorder them.

You can change the number of people photos that appear on an organisation page under 鈥極ur management鈥�.

1. Go to the 鈥楧etails鈥� tab and click 鈥楨dit鈥�.

2. Change the number in the 鈥楧isplay management team images鈥� drop down menu.

3. Select 鈥楽ave鈥�.

1. On your organisation page, select the 鈥楶ages鈥� tab.

2. Add new corporate information pages as needed - you can only use each type once.

The pages you can add to your organisation page are:

• About our services
• About us 鈥� the summary of this page will also appear in the 鈥榃hat we do鈥� section on your organisation page
• Accessible documents policy
• Complaints procedure
• Equality and diversity, to show how the organisation meets its equality responsibilities
• Media enquiries
• Membership
• Modern slavery statement
• Office access and opening times
• Our energy use, links to the organisation鈥檚 energy use data (generally central headquarters)
• Our governance, describes the boards and committees that run the organisation
• Petitions and campaigns
• Personal information charter, for standards followed by organisations when asking for information
• Procurement offers information for potential suppliers
• Publication scheme lists the information the organisation routinely makes available
• Research at x lists areas of research and analysis
• Social media use
• Statistics at x includes a forward look at releases and explains how the organisation compiles stats
• Welsh language scheme for organisations providing services in Wales
• Working for x provides direct links to job listings and any relevant recruitment or HR policies

These pages will be listed on your organisation page automatically.

You cannot add HTML attachments directly to corporate information pages. You鈥檒l need to publish the attachment on a publication page type then hyperlink to it from the corporate information page.

To add a translated version of your organisation page, go to the 鈥楾ranslations鈥� tab. Then choose the language that you鈥檒l be adding the translation for and click the 鈥楥reate new translation鈥� button.

You need to add a translation of the:

• organisation name
• organisation acronym (if you use one)
• logo formatted name

View an example of a translated organisation page.

You can then add translated versions of the other content on your organisation page. If you do not add translated versions, then the English versions will show up by default.

Feature translated content

1. Select the 鈥楩eatures [language]鈥� tab.听

2. Feature the translated content in the same way as you usually feature content on an organisation page.

Add translations of featured links

1. Go to the 鈥楾ranslations鈥� tab on your organisation page.

2. Click 鈥楨dit鈥� next to the translation you want to have featured links.

3. Add or edit the featured links and click the 鈥楽ave鈥� button when you鈥檙e done. The new links should show straight away on the live page.

Add translated contacts

1. Go to the 鈥楥ontacts鈥� tab on your organisation page.

2. Click 鈥楢dd translation鈥� next to the contact you want to translate.

3. Select the language you want to translate the contact into.

4. Add the translated content as usual and click 鈥楽ave鈥�.

Add translated social media accounts

1. Go to the 鈥楽ocial media accounts鈥� tab on your organisation page.

2. You should see a 鈥榌Translation] account鈥� option under the 鈥楨nglish account鈥� option. Click 鈥楨dit鈥� next to it.

3. Add the URL (if there鈥檚 a different URL for the non-English version) and title in the relevant fields and click 鈥楽ave鈥�.

Add translated people pages

Follow the guidance on adding translations to people pages.

The translated version will automatically show up on the translated organisation page.

Add translated corporate information, including the 鈥榃hat we do鈥� section

1. Go to the 鈥楶ages鈥� tab on your organisation page.

2. Click 鈥榁iew鈥� next to the page you want to add a translation for.

3. Follow the guidance on translating documents.

The translated version will automatically show up on the translated organisation page.

You can add a translated version of your 鈥榃hat we do鈥� section by following these steps and translating your 鈥楢bout us鈥� page. The summary of that translation will be used in your 鈥榃hat we do鈥� section.

Organisations should never be deleted from 188体育. Instead, the status of an organisation can be changed to 鈥榗losed鈥�.

Organisations marked as closed are not listed on the organisations index and disappear from the parent or sponsor department鈥檚 organisation page. But they continue to have a profile page findable at the same URL, with a statement indicating they鈥檙e closed.

Closed organisation profiles will remain findable by external search engines and the internal site search, and remain listed as a filter option, for example when filtering by organisation on the list of all government publications.

Documents tagged to the organisation

All documents tagged to the organisation will stay tagged after it closes, so the context of who published it is retained.

You might need to re-tag some documents so they鈥檙e tagged to both the closing and new organisation, for example if the closing organisation is being replaced, merging or changing its name.

Only re-tag a document to the new organisation if the content is still current - for example, guidance or policy should still be followed. Keep the document tagged to the closing organisation too.

To get an idea of what you need to re-tag, you can export a list of your organisation鈥檚 published documents and what content type they are. In the 鈥楧ocuments鈥� section of Whitehall Publisher, filter by your organisation name and select 鈥楨xport as CSV鈥�.

GDS recommend re-tagging these document formats to the new organisation:

• detailed guides
• 鈥榞uidance鈥� publications
• forms
• manuals
• research and analysis
• fatality notices
• independent reports
• correspondence - unless directly associated with a previous minister
• maps
• decisions
• case studies
• international treaties

You should only re-tag the following formats to the new organisation if the content will be updated by the new organisation:

• national statistics
• statistical releases
• transparency data
• open consultations

These formats should not be re-tagged to the new organisation:

• news articles
• press releases
• annual reports
• transparency data
• statistics
• closed consultations
• documents in history mode

There may be exceptions to the list of formats that should not be re-tagged - for example:

• things that are heavily used, like recent news articles
• an announcement of something that has not yet happened
• history mode published in the wrong format

if:

• you do not know what to re-tag to the new organisation
• there are too many documents to re-tag manually - GDS can bulk re-tag

How to close an organisation

1. Go to the 鈥楧etails鈥� tab and click 鈥楨dit鈥�.

2. Change its 鈥楽tatus on 188体育鈥� from 鈥楥urrently live鈥� to 鈥楥濒辞蝉别诲鈥�.

3. Under the 鈥楻eason for closure鈥� menu that appears, choose one of these:

• no longer exists
• replaced
• split into parts
• merged with another organisation
• change of name
• no longer part of central government
• devolved to regional government

If your organisation is being taken over by another organisation, enter the name of the organisation taking over from (superseding) your organisation.

Choose the date the organisation closed.

What a closed organisation page will look like

There are different options in Whitehall publisher for describing 鈥榗losed鈥� organisations, each of which generates slightly different wording for users.