Guidance

Business flood plan checklists

Updated 16 November 2023

Applies to England

Taking simple steps can go a long way to protect your business from flooding. Preparing in advance will make it easier to respond to and recover from a flood.ÌýÌý

Your business should have a flood plan. Keep it in a safe and accessible place, away from potential flood water.Ìý

Read our personal flood plan advice for core steps to take to stay safe in a flood.

1. Before a floodÌý

Actions you can take to protect your business include:Ìý

  • check your insurance covers you for flood damage, business interruption and lost revenueÌý
  • adapt your business to the risk of floodingÌý
  • check that your flood prevention products or flood warning systems function properlyÌýÌý
  • use your existing maintenance procedures as an opportunity to reduce your flood riskÌý
  • include potential impacts of a flood on staff in your health and safety assessmentsÌý
  • agree flood contingency plans with suppliers and customers and contract managementÌý
  • plan for preventing business disruption and assisting recovery (known as business continuity)Ìý

2. Business flood plan checklistÌý

Here are examples of information you could include in your plan:Ìý

  • trigger points for action that make the most sense for your plan, for example water in the car parkÌýÌý
  • what should happen at these trigger points and what might change if the flood gets worseÌý
  • security procedures you might need to activate during a floodÌýÌý
  • a description or map of emergency routes and evacuation pointsÌýÌý
  • shut off points for gas, electricity and water, and details of any emergency power sourceÌý
  • details of items that may need special protective measures, for example hazardous or refrigerated materials, and what to do with themÌý

For your data and information:Ìý

  • safe storage of data and information, for example customer and staff recordsÌý
  • moving important documents to a location where they won’t be damaged by flood waterÌý

For your people:Ìý

  • emergency contact information, including out of normal hoursÌý
  • a note of staff who may need assistance when flooding happensÌý
  • details of where a first aid kit, safety equipment or medical supplies are locatedÌý
  • details of actions for your staff to take and the training they may need to carry out these roles and responsibilitiesÌý

Make a person, or group of people, responsible for managing a flood emergency, including:Ìý

  • carrying out your flood planÌý
  • making decisionsÌý
  • contacting relevant people on and off siteÌý
  • speaking with public authoritiesÌý
  • managing other staffÌý

You should make a list of important contacts, including:Ìý

  • building servicesÌý
  • utilitiesÌý
  • suppliersÌýÌý
  • evacuation contacts for staffÌý

These organisations may be able to help with:ÌýÌý

  • installing flood protection productsÌý
  • moving stock and important items to safe locationsÌý
  • emergency storageÌý
  • emergency suppliesÌý
  • medical supportÌý

Others who can help might include:Ìý

  • local business and community networksÌý
  • chambers of commerceÌý
  • your local councilÌý

Make sure you know what you must do under relevant regulations and legislation, including:Ìý

  • health and safetyÌý
  • liabilityÌý
  • environmental managementÌý
  • financial managementÌý

3. Immediately before a floodÌý

If flooding is about to happen, check your staff:Ìý

  • are safeÌýÌý
  • know what to do in a floodÌý
  • know their role and responsibilitiesÌý
  • know how to communicate in an emergencyÌý

4. When a flood happensÌý

Follow your flood plan. You can also follow advice in:Ìý

5. After a floodÌý

Follow your flood plan. You can also follow advice in:Ìý

6. Campsites and caravan parksÌý

We have specific guidance for managing the flood risk of your campsite or caravan park.