What to do before or during a flood
You can check for flooding in your area and sign up for flood warnings.
Find out , and .
If you鈥檙e about to be flooded
If your area has a flood warning (when flooding is expected) or severe flood warning (when there鈥檚 a danger to life):
- turn off your gas, electricity and water supplies, if it鈥檚 safe to do so - do not touch an electrical switch if you鈥檙e standing in water
- move your family, vehicles, pets and important items to safety, for example upstairs or to higher ground
- if you have them, use flood protection products, for example flood barriers or air brick covers
- follow advice from your local council or the emergency services - you may be asked to evacuate
If you have one, use your:
Find out more about flood alerts and warnings.
Get advice
You can get further advice on what to do and how to stay safe during a flood from the or the .
You can also speak to a Floodline adviser.
Floodline
Telephone: 0345 988 1188
Textphone: 0345 602 6340
24-hour service
Find out about call charges
Call 999 if you or someone else is in immediate danger.
Get temporary accommodation
If your home is flood damaged and you鈥檙e not able to live there, contact your local council for help getting temporary accommodation.
If you need to travel
Check for flooding and get road traffic information.
Do not walk or drive through flood water. Flood water may contain sewage and hide rubbish, wreckage, uneven roads and pavements or broken drain and manhole covers.
Report a flood or an electrical, gas or sewage problem
To report:
- an electrical hazard or power cut, contact your or call 105 (calls are free)
- a gas leak, contact
- an overflowing sewer, contact your
You can also report a flood or possible cause of flooding.
Pumping out water
You may need a permit to pump water out of a property. If you want to pump the water into:
- rivers, ditches or watercourses (for example a brook or mill stream), check with your local Environment Agency office
- public sewers, check with your
- street drains, highways of highway ditches, check with the local highways authority or
You can ask your for help pumping out water. They might charge a fee and can help you get a permit.
After a flood
Find out how to clean up after a flood.