Guidance

Community flood plan

Updated 15 November 2023

Applies to England

Taking simple steps can go a long way to help protect your community from flooding. Preparing in advance will make it easier to respond to and recover from a flood.ÌýÌýÌý

Read our personal flood plan advice for core steps to take to stay safe in a flood.Ìý

1. Before a floodÌý

Actions you can take to protect your community include to:Ìý

  • think how information will be communicated to residents and emergency services during a floodÌý
  • describe or map emergency routes and evacuation pointsÌýÌýÌý
  • list contact information and locations of residents who need help and who could provide helpÌý
  • list volunteers and their contact informationÌý
  • think about how to scale up your response if a flood gets worseÌý

Make sure you comply with GDPR regulations when gathering personal information from people.Ìý

Think what a flood would look like in your area, so you know what signs to look out for.

These could include:Ìý

  • water level trigger points on a bridge or lamppost Ìý
  • the condition of any local flood defencesÌý
  • the direction a flood could come fromÌý
  • the latest Ìý

Think how to help people in your community. Volunteers could help:Ìý

  • with communication and administrationÌý
  • to move furniture and other possessionsÌý
  • to check on vulnerable neighboursÌý

1.1 Test your flood planÌý

Regularly check if your flood plan will work, and the information is up to date.Ìý

You could ask your local Environment Agency office and council to help you carry out a simulated flooding event.Ìý

Think about who you could share your community flood plan with, for example your local council.Ìý

2. Community flood plan checklistÌý

Some examples of information you could include in your plan are:Ìý

  • the flood warnings that you are registered forÌý
  • local flood triggers, for example if the water reaches the bottom of a bridgeÌý
  • a list of locations at risk of floodingÌý
  • their trigger level and actions to takeÌý
  • any equipment you might needÌý
  • what timescale you might need to do your planÌý
  • emergency contact informationÌý
  • location and contact details of vulnerable peopleÌý

Make sure you comply with GDPR regulations when gathering personal information from people.Ìý

Make a list of important contacts, including:Ìý

  • building servicesÌý
  • utility suppliersÌýÌý
  • volunteers/flood wardensÌý

Make a list of information about people who can help and how. For example, people who can help with:Ìý

  • installing flood protection productsÌý
  • moving people to safe locationsÌý
  • emergency storageÌý
  • emergency suppliesÌý
  • medical supportÌý

3. Immediately before a floodÌý

The emergency services are responsible for making sure the public are safe and co-ordinating the incident response.Ìý

Do not put yourself or others at risk.Ìý

4. When a flood happensÌý

Follow your flood plan. You can also follow advice in:Ìý

5. After a floodÌý

Follow your flood plan. You can also follow advice in:Ìý