Contact the Pension Service
Report changes of address, bank details or other circumstances
If you get State Pension or the over 80 pension, you must report if you:
- moved to a new address in the UK (only tell them after you鈥檝e moved)
- moved or intend to move to another country permanently
- moved into a residential care home, even if only temporarily (only tell them after you鈥檝e moved in)
- start or stop getting a benefit from the Department for Work and Pensions (DWP)
- change your bank details
- marry or form a civil partnership
- get divorced or your civil partnership is dissolved
- are widowed or your civil partner dies
- go to prison
- are held in legal custody
If you claim Pension Credit, there are extra changes that you need to report.
If you live abroad, contact the International Pension Centre instead.
If you鈥檙e reporting a change on someone else鈥檚 behalf, you can use the 鈥榓lternative enquiry鈥� service.
Report your change by phone
Telephone: 0800 731 0469
Textphone: 0800 731 0464
(if you cannot hear or speak on the phone): 18001 then 0800 731 0469
British Sign Language (BSL) if you鈥檙e on a computer - find out how to
Welsh language: 0800 731 0453
Welsh language textphone: 0800 731 0456
Monday to Friday, 8am to 6pm (except public holidays)
Find out about call charges
Report your change by post
The Pension Service
Post Handling Site A
Wolverhampton
WV98 1AF