International Pension Centre
Get advice or information about pensions and benefits if you live abroad or have lived abroad.
If you want to claim your State Pension, check if you鈥檙e eligible then make a claim.
Online
You can contact the International Pension Centre (IPC) by email, using the .
It is taking longer than usual to reply to online queries.
You need to report changes to your personal details (such as your address or bank details) by telephone or letter.
Telephone
State Pension
Telephone: +44 (0) 191 218 7777
Textphone: +44 (0) 191 218 7280
British Sign Language (BSL) if you鈥檙e on a computer - find out how to
Monday to Friday, 8am to 6pm
Pro-rata Employment and Support Allowance (PRESA)
If you were given PRESA under European Community regulations.
Telephone +44 (0) 191 206聽9390
British Sign Language (BSL) if you鈥檙e on a computer - find out how to
Monday to Friday, 8am to 6pm
Employment and Support Allowance (ESA)
If you were given ESA under UK regulations.
Telephone +44 (0) 191 206聽9390
British Sign Language (BSL) if you鈥檙e on a computer - find out how to
Monday to Friday, 8am to 6pm
Industrial Injuries Disablement Benefit (IIDB)
Telephone +44 (0) 191 206聽9390
British Sign Language (BSL) if you鈥檙e on a computer - find out how to
Monday to Friday, 8am to 6pm
Jobseeker鈥檚 Allowance (JSA)
Telephone +44 (0) 191 206聽9390
British Sign Language (BSL) if you鈥檙e on a computer - find out how to
Monday to Friday, 8am to 6pm
Bereavement Support Payment or Widowed Parent鈥檚 Allowance
If you鈥檙e under UK State Pension age
Telephone +44 (0) 191 206聽9390
British Sign Language (BSL) if you鈥檙e on a computer - find out how to
Monday to Friday, 8am to 6pm
Incapacity Benefit and Maternity Allowance
Telephone +44 (0) 191 206聽9390
British Sign Language (BSL) if you鈥檙e on a computer - find out how to
Monday to Friday, 8am to 6pm
Post
If you want to send items by courier, check they can deliver to the postcode - otherwise they may return your post to you at your own cost.
The Pension Service 11
Mail Handling Site A
Wolverhampton
WV98 1LW
United Kingdom
Delays to pension or benefit payments
If you live abroad and your payment is due in the same week as a , it could arrive one day late. This is because a US company processes these payments.
Read about pensions and benefits
You can read guidance on pensions and benefits including:
- the basic State Pension, if you鈥檙e a man born before 6 April 1951 or a woman born before 6 April 1953
- the new State Pension,聽if you鈥檙e a man born on or after 6 April 1951 or a woman born on or after 6 April 1953
- claiming State Pension if you retire abroad
- how to protect your State Pension and benefit entitlement if you move abroad, including voluntary National Insurance contributions
- tax on your State Pension if you retire abroad
- Incapacity Benefit
- NHS advice about , including how to apply for an S1 form