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You can appeal to the Disclosure and Barring Service (DBS) if they:

• make a decision to add you to the list of people barred from certain roles
• have previously added you to the list of people barred from certain roles and you want them to review the decision

You can raise a dispute with DBS if they make a mistake on a DBS check.

The mistake or decision can be changed if the appeal or dispute is successful.

You can raise a dispute for a standard or enhanced check if you believe there鈥檚 been a mistake in either:

• the records provided, like wrong or irrelevant information on convictions
• personal information, like your name

The police may ask for fingerprints to prove your identity if there鈥檚 a mistake in the records.

How to raise a dispute

Report the mistake within 3 months of the date on the certificate.

For mistakes in records

Fill in the certificate dispute form.

For mistakes in personal information

Fill in Section A of the certificate dispute form, or call the Disclosure and Barring Service (DBS) customer services team.

Dispute a DBS update service certificate change

Call customer services if you subscribe to the DBS update service and want to dispute the status of a certificate. They鈥檒l send out the forms you need to raise a dispute.

Send the form to:

Independent Monitor review

DBS will work with the police to make a decision about your dispute. If the police do not agree there鈥檚 a mistake, the dispute will be referred to the Independent Monitor only if the objection is that information is:

• not relevant to the position applied for
• should not be included in the certificate

The enhanced certificate will be corrected if the Independent Monitor agrees with your dispute.

You can appeal to a tribunal to reverse a barring list decision. The tribunal may remove someone from the barred list if it agrees, or refer you back to DBS for a further decision.

You can appeal if:

• you were automatically added following a relevant caution or conviction
• you believe DBS has made a legal mistake
• DBS barred you based on information that was wrong

It鈥檚 up to the tribunal whether they hear your appeal.

Contact the Upper Tribunal to appeal against a new barring decision in England or Wales.

Contact the Care Tribunal to appeal against a new barring decision in Northern Ireland.

You can ask the Disclosure and Barring Service (DBS) to review a barring decision if:

• you were automatically added to the barred list following a relevant caution or conviction
• you believe DBS has made a legal mistake
• DBS barred you based on information that was wrong

You can also ask for a review if your circumstances change after the minimum barred period.

The minimum barred period is:

You can use the following evidence to prove that your circumstances have changed:

• medical reports
• a successful appeal against a conviction
• a specialist assessment

Contact DBS to ask for a review. It鈥檚 up to them whether they choose to review.

Appeal against the outcome of a DBS review

You can appeal to a tribunal if you asked DBS to review a barring list decision, and they either:

• refused to conduct a review
• decided to keep you on the barred list after a review

The tribunal may remove a person from the barred list if it agrees with the appeal. It鈥檚 up to the tribunal whether they hear the appeal.

Contact the Upper Tribunal to appeal against a DBS barred list review in England or Wales.

Contact the Care Tribunal to appeal against a DBS barred list review in Northern Ireland.