DBS Update Service
The Disclosure and Barring Service (DBS) Update Service allows:
- applicants to keep their DBS certificates up to date
- employers to check a DBS certificate
The service is for standard and enhanced DBS checks only.
You need to request a new DBS check in a different way.
Register
You need to .
It costs 拢16 per year and you can pay by debit or credit card. There鈥檚 no charge if you鈥檙e a volunteer.
If you are in the process of getting a standard or enhanced DBS check
You will need your application reference number (called 鈥榝orm ref鈥� on your application form).
DBS must receive your application form within 28 days.
You can use the to check the progress of your DBS certificate.
If you already have a standard or enhanced DBS certificate
You will need your certificate number. You must register for the Update Service within 30 days of the certificate being issued.
For basic DBS checks
For basic checks, instead of using the Update Service.
Get a refund if you live in Guernsey, Jersey or Isle of Man
You will need to pay the fee when you register but you will get a refund if you:
- live in Jersey
- live in Guernsey or Isle of Man and applied between 1 August 2024 and 1 December 2024
You鈥檒l normally get a refund within 28 days of applying. If you do not get a refund, email the DBS refunds team.
DBS refunds
[email protected]
Sign in
Once you鈥檝e registered, you can to:
- add or remove a certificate
- give employers permission to check if anything鈥檚 changed on your certificate
- see who鈥檚 checked if anything鈥檚 changed on your certificate
- view your details
You鈥檒l be able to take your DBS certificate from one job to the next, unless:
- an employer asks you to get a new certificate
- you need a certificate for a different type of 鈥榳orkforce鈥� (for example, you have an 鈥榓dult workforce鈥� certificate and need a 鈥榗hild workforce鈥� certificate)
- you need a different level certificate (for example, you have a standard DBS certificate and need an enhanced one)
The employer can tell you what DBS certificate they need you to have.
Renew your subscription
A subscription to the Update Service lasts for one year.
You can renew your subscription through the Update Service, either:
- when you first register, by choosing automatic renewal
- up to 30 days before your current subscription ends - but you cannot renew on the last day of your subscription
to renew your subscription.
If you do not renew your subscription before it ends, you鈥檒l need to apply for a new DBS check and again.
Employers and other organisations
To , you must:
- be legally entitled to carry out a check
- have the worker鈥檚 permission
You do not need to pay or register to carry out a status check. You can see the results from the check straight away.
Read the detailed guidance for employers.
If you need help
DBS customer services
[email protected]
Telephone: 0300 0200 190
Welsh: 0300 0200 191
Minicom: 0300 0200 192
Monday to Friday, 9am to 5pm (except public holidays)
Find out about call charges
Transgender applications
[email protected]
Sensitive applications team
Customer services
PO Box 165
Liverpool
L69 3JD