Guidance

Unfair contract terms - materials for businesses: CMA20 to CMA23

Materials to help businesses with different needs understand and comply with the UTCCRs.

From:
Competition and Markets Authority
Published
5 June 2014

This publication was withdrawn on

These documents issued by the Office of Fair Trading (OFT) have been withdrawn. See the 鈥楧etail鈥� section below for further information.

Documents

Ref: CMA20

PDF, 297 KB, 1 page

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Ref: CMA22

PDF, 323 KB, 6 pages

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Ref: CMA21

PDF, 735 KB, 26 pages

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Ref: CMA23

PDF, 318 KB, 6 pages

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Details

These documents issued by the Office of Fair Trading (OFT) have been withdrawn.

These documents did not take account of developments in case law, legislation, or practices since their original publication. They should not be relied on either as a statement of the law or CMA policy.

Current CMA Guidance on unfair contract terms can be found at Unfair contract terms: CMA37, which replaced all previous OFT / CMA guidance on unfair contract terms when the Consumer Rights Act came into force on 1 October 2015. Other information on the CMA鈥檚 consumer powers can be found in Consumer protection enforcement guidance: CMA58.

Updates to this page

Published 5 June 2014

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