188体育

This policy explains how accessible the documents the Food Standards Agency (FSA) publishes on 188体育 are. It covers PDFs, spreadsheets, presentations and other types of document. It does not cover content published on 188体育 as HTML: the main 188体育 accessibility statement will cover that.

Using our documents

The FSA publishes documents in a range of formats, including PDF and Word documents. We want as many people as possible to be able to use those documents. For example, when we produce a document we make sure to:

• provide an HTML option where possible
• tag headings and other parts of the document properly, so screen readers can understand the page structure
• include alt text alongside non-decorative images, so people who cannot see them understand what they鈥檙e there for
• avoid using tables, except when we鈥檙e presenting data
• write in plain English

How accessible our documents are

New documents we publish and documents you need to download or fill in to access one of the services we provide should be fully accessible.

However, we know that some of our older documents (published before 23 September 2018) are not accessible. For example, some of them:

• are not tagged up properly - for example, they do not contain proper headings
• are not written in plain English

This mostly applies to our transparency documents. These types of documents are exempt from the regulations, so we do not currently have any plans to make them accessible. But if you need to access information in one of these document types, you can contact us and ask for an alternative format.

What to do if you cannot use one of our documents

If you need a document we鈥檝e published in a different format:

贰尘补颈濒:鈥�[email protected]

Phone our Helpline: 0330 332 7149 (open 9.00 until 17.00, Monday to Friday)

Reporting accessibility problems with one of our documents

We鈥檙e always looking to improve the accessibility of our documents. If you find any problems not listed on this page or you think we鈥檙e not meeting accessibility requirements, contact:

贰尘补颈濒:鈥�[email protected]

Phone our Helpline: 0330 332 7149 (open 9.00 until 17.00, Monday to Friday)

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 鈥榓ccessibility regulations鈥�). If you鈥檙e not happy with how we respond to your complaint, .

If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 鈥榓ccessibility regulations鈥�) in Northern Ireland.

Technical information about the accessibility of our documents

The Food Standards Agency is committed to making our documents accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. The documents the Food Standards Agency publishes are fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Disproportionate burden

We have not made any disproportionate burden claims.

Content that鈥檚 not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they鈥檙e not essential to providing our services. For example, we do not plan to fix Food Standards Agency Westminster annual report and accounts 2012 to 2013. Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested our documents

We last tested a sample of our documents on 4 September 2020. This test was carried out by staff in the organisation. We use the Content Accessibility Guidelines V2.1 level A and level AA to test how accessible content is.

We tested PDF documents. We decided to test this type of document as, aside from HTML, this is the most commonly used document format the Food Standards Agency publishes online.

What we鈥檙e doing to improve accessibility

The Food Standards Agency is committed to:

• updating older documents to be accessible
• making sure new documents are accessible before they are published
• publishing documents in HTML where possible, rather than PDF
• training staff to make sure they are aware of the importance of accessibility, and how to make their documents accessible

This page was prepared on 1 October 2020.