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You need to get a replacement V5C certificate (vehicle log book) if the original has been lost, stolen, damaged or destroyed by you or your insurance company.聽

You can apply online or by phone if the details in the V5C can stay the same. The V5C will be posted to the address which the DVLA has on record.

There are other ways to get a V5C if anything in the V5C needs to change. For example, if:

• your name or address have changed
• the vehicle details have changed
• you鈥檝e bought, sold or transferred a vehicle
• you did not get a V5C with your new vehicle

Apply online for a replacement V5C

You must be the registered keeper on the V5C to apply online.

You鈥檒l usually receive your V5C certificate by post within 5 working days.

Contact DVLA if you have not received your V5C and it鈥檚 been 2 weeks since you applied.

When you cannot use this service

You cannot use this service if:

• you need to change any of your details
• you do not have the vehicle in your possession
• you鈥檝e already sent your V5C to the DVLA for changes to be made
• your vehicle is registered as part of the DVLA fleet scheme
• your vehicle is registered abroad, including the Channel Islands (Jersey and Guernsey), Isle of Man or Ireland

What it costs

The service usually costs 拢25. You can pay by credit or debit card.

You cannot get a refund once you鈥檝e used the service (for example if you later find your V5C).

Apply online

You will need the:

• registration number of the vehicle
• vehicle identification number (VIN) or chassis number of your vehicle
• name and postcode registered on your V5C

Apply for a replacement V5C by phone

You can apply by phone if you鈥檙e the registered keeper on the V5C that鈥檚 gone missing or is damaged.

You cannot apply by phone if any of your details or your vehicle鈥檚 details have changed. The details must not be different from the information in the missing or damaged V5C.

You鈥檒l need the:

• registration number of the vehicle
• vehicle identification number (VIN) or chassis number of your vehicle
• name and postcode registered on your V5C

Contact DVLA by phone to apply.

You鈥檒l usually receive your V5C within 5 working days. Contact DVLA if you have not received your V5C and it鈥檚 been 2 weeks since you applied.

There are other ways to get a new log book (V5C) if:

• your name or address has changed
• you鈥檝e sold, transferred or bought a vehicle

You should apply by post if you need to change the vehicle details.

You鈥檒l usually receive your V5C after 4 weeks if you apply by post.

Contact DVLA if you have not received your V5C and it鈥檚 been 4 weeks since you applied.

Apply by post for a replacement V5C

1. Download and fill in an application for a V5C (form V62).

2. Send it to DVLA with a cheque or postal order for 拢25 made payable to 鈥�DVLA, Swansea鈥�.

If you did not get a V5C for your new vehicle

1. Download and fill in an application for a V5C (form V62).

2. Send it to DVLA with the green 鈥榥ew keeper鈥� slip given to you by the seller.

The new keeper slip needs to be from the most recent V5C. Check that the date on the slip matches the last V5C issue date on the vehicle enquiry service if you鈥檙e not sure.

If you do not send in the new keeper slip from the most recent V5C, you鈥檒l have to pay 拢25. Include a cheque or postal order made payable to 鈥�DVLA, Swansea鈥�.

If you do not have a V5C and you took your vehicle out of the UK

Contact the driving authority of the country you took the vehicle to. They鈥檒l tell you how to register the vehicle without a V5C.

Send a letter to DVLA to tell them you took the vehicle out of the country. Include:

• your name and address
• the date you took the vehicle out of the country
• where DVLA can send the vehicle tax refund if you鈥檙e entitled to one

If you also need to tax your vehicle

You may be able to tax your vehicle at a Post Office and apply for a new V5C at the same time.

1. Complete an application for a V5C (form V62).

2. Take the completed form along with 拢25 to a branch that deals with vehicle tax.

before you travel.