Using your 188体育 One Login

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1. Sign in to your 188体育 One Login

You can use your 188体育 One Login to access some government services.

It does not work with all government accounts and services yet (for example Universal Credit).

Over time, 188体育 One Login will replace all other ways to sign in to services on 188体育, including Government Gateway.

See the services you can use with 188体育 One Login.

This service is also available in Welsh (Cymraeg).

If you need a 188体育 One Login to use a service, and you do not already have one, you鈥檒l be able to create one when you first use that service.

Sign in to:

  • change your sign in details (email address, password or how you get security codes)
  • see and access the services you鈥檝e used with your 188体育 One Login
  • delete your 188体育 One Login

Get help using 188体育 One Login

You can to get help, report a problem or give feedback.

You can also ask someone you know and trust to help you if you do not feel comfortable using 188体育 One Login by yourself. Find out what the person you ask can and cannot help you with.

How 188体育 One Login uses your information

To find out how your information is stored and used when you use 188体育 One Login, see the .

2. Services you can use with 188体育 One Login

3. Proving your identity with 188体育 One Login

You鈥檒l need to prove your identity with 188体育 One Login to use some services. When you do this, your identity information is automatically saved to your 188体育 One Login.

This means you will not need to prove your identity again next time a service needs to check who you are.

There are 3 ways to prove your identity with 188体育 One Login:

  • with the 188体育 ID Check app
  • by answering security questions online
  • at a Post Office

The method you use will depend on your device, if you have photo ID, and what type of photo ID it is.

With the 188体育 ID Check app

You鈥檒l need one of the following types of photo ID:

  • UK photocard driving licence
  • UK passport
  • non-UK passport with a biometric chip
  • UK biometric residence permit (BRP)
  • UK biometric residence card (BRC)
  • UK Frontier Worker permit (FWP)

You can use an expired BRP, BRC or FWP up to 18 months after its expiry date with the聽188体育聽ID Check app.

You鈥檒l also need access to a phone with a working camera.聽

If you鈥檙e using an iPhone, it must be running iOS 14 or higher and be either:

  • an iPhone 6s or newer if your photo ID is a UK driving licence
  • an iPhone 7 or newer if you鈥檙e using any other type of photo ID

For an Android phone (for example, Samsung or Google Pixel), it must be running Android 10 or higher.

You鈥檒l get guidance on how to download and use the app.

By answering security questions online

You鈥檒l have to answer some security questions about things like your mobile phone contract, and any bank accounts, credit cards, loans or mortgages you may have.

You also need to enter details from one of the following:

  • UK passport
  • UK photocard driving licence
  • a current account with a UK bank or building society

At a Post Office

You鈥檒l be asked to:

  • enter details from your photo ID on 188体育
  • go to , where they鈥檒l scan your photo ID and take a photo of you

You鈥檒l get an email about the result of your identity check - usually within a day of going to the Post Office.

You need one of the following types of photo ID:

  • UK passport
  • non-UK passport
  • UK photocard driving licence
  • European Union (EU) photocard driving licence
  • national identity photocard from an EU country, Norway, Iceland or Liechtenstein