Selling a home
Making a complaint
You can make a complaint to a company involved in the sale if you鈥檙e unhappy with their service. Follow the company鈥檚 complaints procedure.
If they do not respond or you鈥檙e not happy with their response, you can complain to the relevant ombudsman service or scheme.聽
That ombudsman will investigate the complaint for free.
Complain about an estate agent
You can complain to one of the following:聽
Ask the estate agent which scheme they belong to.聽
has more advice on how to make a complaint about an estate agent.聽
Complain about a legal professional聽
Contact .
has more advice on how to make a complaint about a solicitor or conveyancer.
Complain about a mortgage lender
Contact .