tag:www.gov.uk,2005:/search/news-and-communicationsNews and communications2025-04-08T11:00:12+01:00HM Governmenttag:www.gov.uk,2005:/government/publications/cma-letter-to-lloyds-about-breaching-part-5-of-the-retail-banking-order2025-04-08T11:00:12+01:00CMA letter to Lloyds about breaching Part 5 of the Retail Banking OrderLetter to Lloyds Banking Group after the Competition and Markets Authority found it breached Part 5 (Payment Transactions Histories) of the Retail Banking Market Investigation Order 2017.tag:www.gov.uk,2005:/government/publications/cma-letter-to-monzo-about-breaching-parts-3-7-8-and-12-of-the-retail-banking-order2024-11-28T11:30:10+00:00CMA letter to Monzo about breaching Parts 3, 7, 8 and 12 of the Retail Banking OrderCMA finds breaches of Parts 3, 7, 8 and 12 of the Retail Banking Market Investigation Order 2017 and Monzo has agreed to take action to prevent a recurrence.tag:www.gov.uk,2005:/government/publications/cma-letter-to-starling-bank-about-breaching-part-3-of-the-retail-banking-order2024-09-03T10:00:48+01:00CMA letter to Starling Bank about breaching Part 3 of the Retail Banking OrderCMA finds breaches of Part 3 of the Retail Banking Market Investigation Order 2017 and Starling Bank has agreed to take action to prevent a recurrence.tag:www.gov.uk,2005:/government/publications/cma-letter-to-barclays-about-breaching-part-5-of-the-retail-banking-order2024-08-22T11:00:55+01:00CMA letter to Barclays about breaching Part 5 of the Retail Banking OrderCMA finds breaches of Part 5 (Payment Transaction Histories) of the Retail Banking Market Investigation Order 2017 and Barclays has agreed to take action to prevent a recurrence.tag:www.gov.uk,2005:/government/publications/cma-letter-to-santander-about-breaching-part-2-of-the-retail-banking-order2024-08-22T11:00:43+01:00CMA letter to Santander about breaching Part 2 of the Retail Banking OrderCMA finds breaches of Part 2 (Open Banking) of the Retail Banking Market Investigation Order 2017 and Santander has agreed to take action to prevent a recurrence.tag:www.gov.uk,2005:/government/news/latest-banking-satisfaction-survey-results-revealed-by-cma2024-08-15T09:31:19+01:00Latest banking satisfaction survey results revealed by CMASurvey ranks banks so that customers can easily compare services and get the best deal - at a time when many are keeping a close eye on their finances.tag:www.gov.uk,2005:/government/news/four-major-high-street-banks-broke-cma-rules2024-07-25T10:27:47+01:00Four major high street banks broke CMA rulesFour high street banks � HSBC, Lloyds, TSB and Allied Irish Bank (AIB) � failed to comply with banking rules put in place by the CMA to help their customers. tag:www.gov.uk,2005:/government/publications/cma-letter-to-tsb-about-breaching-part-7-and-article-56-of-the-retail-banking-order2024-07-25T10:23:44+01:00CMA letter to TSB about breaching Part 7 and Article 56 of the Retail Banking OrderCMA finds breaches of Part 7 and Article 56 of the Retail Banking Market Investigation Order 2017 and TSB has agreed to take action to prevent a recurrence. tag:www.gov.uk,2005:/government/publications/cma-letter-to-aib-about-breaching-parts-2-and-8-and-article-562-of-the-retail-banking-order2024-07-25T10:23:23+01:00CMA letter to AIB about breaching Parts 2 and 8 and Article 56.2 of the Retail Banking OrderCMA finds breaches of Parts 2 and 8 and Article 56.2 of the Retail Banking Market Investigation Order 2017 and AIB has agreed to take action to prevent a recurrence. tag:www.gov.uk,2005:/government/publications/cma-letter-to-lloyds-about-breaching-part-2-of-the-retail-banking-order2024-07-25T10:23:04+01:00CMA letter to Lloyds about breaching Part 2 of the Retail Banking OrderCMA finds a breach of Part 2 of the Retail Banking Market Investigation Order 2017 and Lloyds has agreed to take action to prevent a recurrence. tag:www.gov.uk,2005:/government/publications/cma-letter-to-hsbc-about-breaching-part-7-of-the-retail-banking-order2024-07-25T10:22:37+01:00CMA letter to HSBC about breaching Part 7 of the Retail Banking OrderCMA finds a breach of Part 7 of the Retail Banking Market Investigation Order 2017 and HSBC has agreed to take action to prevent a recurrence. tag:www.gov.uk,2005:/government/publications/cma-takes-action-against-3xd-limited-for-charging-an-administration-fee-under-the-cmas-ppi-order2023-11-29T10:07:45+00:00CMA takes action against 3XD Limited for charging an administration fee under the CMA’s PPI OrderCMA finds that 3XD Limited breached Article 10 of the Payment Protection Insurance Market Investigation Order 2011 by charging an administration fee to policyholders. 3XD Limited has refunded all policyholders.tag:www.gov.uk,2005:/government/news/cma-releases-banking-satisfaction-survey-results2023-08-15T10:17:45+01:00CMA releases banking satisfaction survey resultsBank scores reveal what’s out there for customers and holds providers to account during time of financial pressuretag:www.gov.uk,2005:/government/publications/cma-takes-action-against-the-co-operative-bank-for-breaching-part-3-and-article-56-of-the-retail-banking-order2023-08-15T10:08:29+01:00CMA takes action against the Co-operative Bank for breaching Part 3 and Article 56 of the Retail Banking OrderCMA finds breaches of Part 3 and Article 56 of the Retail Banking Market Investigation Order 2017 and the Co-operative Bank has agreed to take action to prevent a recurrence.tag:www.gov.uk,2005:/government/publications/cma-takes-action-against-natwest-for-breaching-part-3-and-part-8-of-the-retail-banking-order2023-08-15T10:07:00+01:00CMA takes action against NatWest for breaching Part 3 and Part 8 of the Retail Banking OrderCMA finds breaches of Part 3 and Part 8 of the Retail Banking Market Investigation Order 2017 and NatWest has agreed to take action to prevent a recurrence.tag:www.gov.uk,2005:/government/publications/cma-takes-action-against-hsbc-for-breaching-part-5-of-the-retail-banking-order2023-07-25T10:01:34+01:00CMA takes action against HSBC for breaching Part 5 of the Retail Banking OrderCMA finds breaches of Part 5 of the Retail Banking Market Investigation Order 2017 and HSBC has agreed to take action to prevent a recurrence.tag:www.gov.uk,2005:/government/publications/cma-takes-action-against-tsb-for-breaching-part-5-of-the-retail-banking-order2023-07-25T10:01:32+01:00CMA takes action against TSB for breaching Part 5 of the Retail Banking OrderCMA finds breaches of Part 5 of the Retail Banking Market Investigation Order 2017 and TSB has agreed to take action to prevent a recurrence.tag:www.gov.uk,2005:/government/publications/cma-takes-action-against-nationwide-for-breaching-part-5-of-the-retail-banking-order2023-07-25T10:01:29+01:00CMA takes action against Nationwide for breaching Part 5 of the Retail Banking OrderCMA finds breaches of Part 5 of the Retail Banking Market Investigation Order 2017 and Nationwide has agreed to take action to prevent a recurrence.tag:www.gov.uk,2005:/government/news/new-chair-of-open-banking-appointed2023-02-01T13:00:07+00:00New chair of Open Banking appointedMarion King has been appointed as new Chair and Trustee of the Open Banking Implementation Entity (OBIE).tag:www.gov.uk,2005:/government/publications/cma-takes-action-against-hsbc-for-breaching-part-2-of-the-retail-banking-order2023-01-19T10:01:02+00:00CMA takes action against HSBC for breaching Part 2 of the Retail Banking OrderCMA finds breaches of the Retail Banking Market Investigation Order 2017 and HSBC has agreed to take action to put things right for customers.