tag:www.gov.uk,2005:/search/guidance-and-regulation Guidance and regulation 2025-02-26T10:36:26+00:00 HM Government tag:www.gov.uk,2005:/government/publications/what-are-super-complaints 2025-02-26T10:36:26+00:00 What are super-complaints? A short guide on super-complaints and who can make them to the Competition and Markets Authority (CMA). tag:www.gov.uk,2005:/guidance/cloud-services-market-investigation-provisional-findings 2025-01-28T12:00:28+00:00 Cloud services market investigation: provisional findings What the Competition and Markets Authority (CMA) has provisionally found while investigating the UK cloud services markets. tag:www.gov.uk,2005:/government/publications/merger-and-market-remedies-guidance-on-reporting-investigation-and-enforcement-of-potential-breaches 2023-05-11T14:05:19+01:00 Merger and market remedies: Guidance on reporting, investigation and enforcement of potential breaches This guidance concerns the CMA's activities in monitoring and enforcing compliance with final merger and market undertakings and orders. tag:www.gov.uk,2005:/government/publications/liquefied-petroleum-gas-lpg-market-orders-and-calculator 2023-04-13T11:18:28+01:00 Liquefied petroleum gas (LPG) market orders and calculator These orders, and the tank transfer price calculator, are intended to make it easier for customers to switch LP gas suppliers. tag:www.gov.uk,2005:/government/publications/non-statutory-digital-markets-unit-terms-of-reference 2021-04-07T10:08:13+01:00 Non-statutory Digital Markets Unit: terms of reference Terms of reference for a unit tasked to prepare for the pro-competition regime of digital markets. tag:www.gov.uk,2005:/government/publications/retail-banking-market-investigation-order-2017 2020-05-15T13:00:10+01:00 Retail Banking Market Investigation Order 2017 The order implements the reforms set out in the Competition and Markets Authority’s (CMA) retail banking market investigation report. tag:www.gov.uk,2005:/government/publications/understanding-digital-markets-innovation-investment-and-competition-conference-agenda 2020-03-02T15:07:22+00:00 Understanding Digital Markets: Innovation, investment and competition event On 3 March 2020, the CMA hosted an event to explore digital markets, focussing on innovation, investment and competition. tag:www.gov.uk,2005:/government/publications/retail-banking-unarranged-overdraft-alerts-directions-to-santander 2019-11-29T07:00:00+00:00 Retail Banking unarranged overdraft alerts: Directions to Santander Directions issued to Santander about rules on providing alerts to customers on unarranged overdraft charges. tag:www.gov.uk,2005:/government/publications/retail-banking-unarranged-overdraft-alerts-directions-to-hsbc 2019-11-29T07:00:00+00:00 Retail Banking unarranged overdraft alerts: Directions to HSBC Directions issued to HSBC about rules on providing alerts to customers on unarranged overdraft charges. tag:www.gov.uk,2005:/government/publications/retail-banking-unarranged-overdraft-alerts-directions-to-nationwide 2019-08-08T12:23:43+01:00 Retail Banking unarranged overdraft alerts: Directions to Nationwide Directions issued to Nationwide about rules on providing alerts to customers on unarranged overdraft charges. tag:www.gov.uk,2005:/government/publications/directions-issued-to-the-co-operative-bank 2018-03-27T09:40:01+01:00 Directions issued to the Co-operative Bank Directions issued by the CMA to the Co-operative Bank to ensure compliance with Part 7 of the Retail Banking Market Investigation Order 2017. tag:www.gov.uk,2005:/government/publications/digital-comparison-tools-summary-of-final-report 2017-09-26T07:00:00+01:00 Digital comparison tools: summary of final report A summary of the CMA’s findings following its market study into how digital comparison tools are working for consumers, businesses and the economy. tag:www.gov.uk,2005:/government/publications/private-healthcare-order-2014-directions-issued-to-7-hospitals 2017-08-31T11:05:15+01:00 Private healthcare order 2014: directions issued to 7 hospitals Directions issued by the CMA to 7 hospitals, to ensure they comply with the requirement to publish information on quality of care provided. tag:www.gov.uk,2005:/government/publications/market-studies-and-market-investigations-supplemental-guidance-on-the-cmas-approach 2017-07-05T10:34:18+01:00 Market studies and investigations - guidance on the CMA’s approach: CMA3 Explains the changes introduced by the Enterprise and Regulatory Reform Act 2013 to the conduct of market studies and market investigations by the CMA under the Enterprise Act 2002, as amended. tag:www.gov.uk,2005:/government/publications/market-investigations-guidelines 2017-07-05T10:34:06+01:00 Market investigations guidelines: CC3 Guidelines for market investigations: their role, procedures, assessment and remedies. tag:www.gov.uk,2005:/government/publications/disclosure-of-information-in-cma-work 2017-07-05T10:33:57+01:00 Disclosure of information in CMA work: CC7 Guidance on disclosure of information in merger inquiries, market investigations and reviews of undertakings and orders. tag:www.gov.uk,2005:/government/publications/confidentiality-ring-and-disclosure-room-undertakings-templates 2017-01-20T15:31:00+00:00 Confidentiality ring and disclosure room undertakings templates Templates for confidentiality ring and disclosure room undertakings and disclosure room rules used in CMA investigations. tag:www.gov.uk,2005:/government/publications/current-account-switch-service-cass-remedies-undertakings 2017-01-17T12:00:00+00:00 Current Account Switch Service (CASS) Remedies Undertakings The undertakings commit Bacs to make changes to the CASS required by the CMA retail banking market investigation. tag:www.gov.uk,2005:/government/publications/domestic-prepayment-energy-price-cap-illustrative-model 2016-06-24T07:00:35+01:00 Domestic prepayment energy price cap: illustrative model This model illustrates how the level of the domestic prepayment energy price cap may be calculated and updated. tag:www.gov.uk,2005:/government/publications/alex-chisholm-on-the-uk-markets-regime 2015-12-09T14:44:00+00:00 Alex Chisholm on the UK markets regime Slides from a presentation given by CMA Chief Executive Alex Chisholm at the CRA Competition Conference in Brussels.