tag:www.gov.uk,2005:/search/guidance-and-regulation Guidance and regulation 2025-04-07T00:00:00+01:00 HM Government tag:www.gov.uk,2005:/government/publications/the-cmas-approach-to-direct-consumer-protection 2025-04-07T00:00:00+01:00 The CMA’s approach to direct consumer protection How the Competition and Markets Authority (CMA) will help grow the economy, by promoting consumer trust and confidence, and deterring poor corporate practices. tag:www.gov.uk,2005:/government/publications/what-businesses-need-to-know-about-unfair-commercial-practices 2025-04-04T14:00:47+01:00 What businesses need to know about unfair commercial practices A short guide to how businesses and traders must treat consumers fairly, under the Digital Markets, Competition and Consumers Act. tag:www.gov.uk,2005:/government/publications/consumer-protection-from-unfair-trading-regulations-traders 2025-04-04T14:00:40+01:00 Consumer Protection from Unfair Trading Regulations - traders: OFT1008 This guidance was intended to help traders to comply with the Consumer Protection from Unfair Trading Regulations 2008 (CPRs). It is replaced by 'CMA207: unfair commercial practices' from 6 April 2025. tag:www.gov.uk,2005:/government/publications/consumer-protection-enforcement-guidance-cma58 2025-04-04T14:00:18+01:00 Consumer protection: enforcement guidance (CMA58) This guidance sets out the CMA’s consumer protection role and its approach to compliance and enforcement of consumer law. tag:www.gov.uk,2005:/government/publications/unfair-commercial-practices-cma207 2025-04-04T00:00:00+01:00 Unfair commercial practices: CMA207 Guidance on business conduct that the law on unfair business-to-consumer trading prohibits under the Digital Markets, Competition and Consumers Act 2024. tag:www.gov.uk,2005:/government/publications/fake-reviews-cma208 2025-04-04T00:00:00+01:00 Fake reviews: CMA208 How businesses should comply with consumer protection law on consumer reviews. tag:www.gov.uk,2005:/guidance/trading-standards-enforcement-of-hallmarking-law 2025-03-10T15:28:02+00:00 Trading Standards: enforcement of hallmarking law Guidance for Trading Standards officers on how to enforce the hallmarking law. tag:www.gov.uk,2005:/government/publications/ofgem-review 2024-12-19T00:00:00+00:00 Ofgem review: terms of reference This review of the role of the energy regulator is to ensure it supports a market where innovation and high standards help drive better products and services for consumers. tag:www.gov.uk,2005:/government/publications/what-to-consider-when-using-trader-recommendation-sites 2024-11-12T07:00:20+00:00 What to consider when using trader recommendation sites This guidance provides practical tips and advice to consumers on using trader recommendation sites. tag:www.gov.uk,2005:/government/publications/improving-trader-recommendation-platforms-consumer-law-compliance-advice-for-businesses 2024-11-12T00:00:00+00:00 Improving trader recommendation platforms: consumer law compliance advice for businesses How trader recommendation platforms can meet their legal obligations and protect consumers. tag:www.gov.uk,2005:/government/publications/unregulated-legal-services-consumer-protection-law-guidance 2024-10-09T10:01:09+01:00 Unregulated legal services: Consumer protection law guidance The CMA has produced compliance guidance for unregulated providers of will writing, online divorce and pre-paid probate services. tag:www.gov.uk,2005:/government/publications/what-to-consider-when-buying-will-writing-services 2024-10-09T10:00:50+01:00 What to consider when buying will writing services This guide will help you consider your options when shopping for will writing services. tag:www.gov.uk,2005:/government/publications/discount-and-reference-pricing-principles-selling-mattresses-online 2024-08-01T11:36:09+01:00 Discount and reference pricing principles: selling mattresses online The CMA has produced guidance for traders active in the online mattress sector. tag:www.gov.uk,2005:/government/publications/smart-devices-using-them-safely-in-your-home 2024-05-02T08:06:29+01:00 Smart devices: using them safely in your home Guidance to help you manage the security of your devices and help protect your privacy tag:www.gov.uk,2005:/government/publications/gold-plated-silver-articles-guidance-on-description 2023-12-18T16:24:07+00:00 Gold plated silver articles: guidance on description Permitted descriptions for gold plated silver articles at point of sale in the UK. tag:www.gov.uk,2005:/government/publications/higher-education-consumer-law-advice-for-providers 2023-05-31T10:40:46+01:00 Higher education: consumer law advice for providers Advice to help higher education providers understand their responsibilities under consumer protection law when dealing with undergraduate students. tag:www.gov.uk,2005:/government/publications/hallmarking-guidance-notes 2022-12-30T14:54:46+00:00 Hallmarking guidance notes Information from the UK's assay offices giving guidance on the Hallmarking Act 1973. tag:www.gov.uk,2005:/government/publications/bulb-special-administration-regime-sar-post-transfer-facility 2022-12-21T10:35:54+00:00 Bulb Special Administration Regime (SAR): post transfer facility Details of a new funding facility for Bulb SAR post-transfer. tag:www.gov.uk,2005:/government/publications/bulb-energy-notification-of-energy-transfer-scheme 2022-12-21T10:35:35+00:00 Bulb Energy: notification of Energy Transfer Scheme Under the Energy Transfer Scheme, Bulb Energy customers will be moved to existing energy supplier Octopus Energy. tag:www.gov.uk,2005:/guidance/hallmarking-in-the-uk-consumer-protection 2022-11-18T08:53:56+00:00 Hallmarking in the UK: consumer protection This guidance is to help you know how to recognise a hallmark and who to contact about your consumer rights.