Report a problem with a medicine or medical device
Report a suspected problem (鈥榓dverse incident鈥�) with a medicine or medical device using the Yellow Card Scheme as soon as possible, for example if:
- a medicine causes side effects
- someone鈥檚 injured (or almost injured) by a medical device, either because its labelling or instructions aren鈥檛 clear, it鈥檚 broken or has been misused
- a patient鈥檚 treatment is interrupted because of a faulty device
- someone receives the wrong diagnosis because of a medical device
- a medicine doesn鈥檛 work properly
- a medicine is of a poor quality
- you think a medicine or medical device is fake or counterfeit
Anyone can report a problem.
The Yellow Card Scheme can鈥檛 give you medical advice - talk to a doctor or pharmacist.
Before you start
There鈥檚 a different way to report a problem with a medical device if you鈥檙e in , or .
What happens next
The Medicines and Healthcare products Regulatory Agency, the manufacturer or a medical specialist may investigate the problem depending on how serious it is. It鈥檒l be recorded to help prevent similar incidents in future, even if it鈥檚 not investigated.
You鈥檒l receive a confirmation of your report. You鈥檒l be contacted if you need to provide more information.
More information on medicines
Read the for the type of medicine you want to report if you had a side effect (for example drowsiness or nausea) - it will give you advice on what you should do.
You can also read .