Repairs

What your landlord must do

Your landlord is always responsible for repairs to:

  • the property鈥檚 structure and exterior
  • basins, sinks, baths and other sanitary fittings including pipes and drains
  • heating and hot water
  • gas appliances, pipes, flues and ventilation
  • electrical wiring
  • any damage they cause by attempting repairs

Your landlord is usually responsible for repairing common areas, for example staircases in blocks of flats. Check your tenancy agreement if you鈥檙e unsure.

Your responsibilities

You should only carry out repairs if the tenancy agreement says you can.

You cannot be forced to do repairs that are your landlord鈥檚 responsibility.

If you damage another tenant鈥檚 flat, for example if water leaks into another flat from an overflowing bath, you鈥檙e responsible for paying for the repairs. You鈥檙e also responsible for paying to put right any damage caused by your family and friends.

If your property needs repairs or has mould

Contact your landlord if you think your property needs repairs or has mould. Do this straight away for faults that could damage health, for example faulty electrical wiring.

Your landlord should tell you when you can expect the repairs to be done. You should carry on paying rent while you鈥檙e waiting.

.

If repairs are not done

Contact the environmental health department at your local council for help. They must take action if they think the problems could harm you or cause a nuisance to others.

Contact the if you鈥檙e in Scotland.

If your house is not fit to live in

If you think your home鈥檚 unsafe, contact housing department at your local council. They鈥檒l do a assessment and must take action if they think your home has serious health and safety hazards.

There are different: