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Personal Independence Payment (PIP) can help with extra living costs if you have both:

• a long-term physical or mental health condition or disability

• difficulty doing certain everyday tasks or getting around because of your condition

You can get PIP even if you鈥檙e working, have savings or are getting most other benefits.

How PIP works

There are 2 parts to PIP:

• a daily living part - if you need help with everyday tasks
• a mobility part - if you need help with getting around

Whether you get one or both parts and how much you get depends on how difficult you find everyday tasks and getting around.

Daily living part

You might get the daily living part of PIP if you need help with:

• preparing food
• eating and drinking
• managing your medicines or treatments
• washing and bathing
• using the toilet
• dressing and undressing
• reading
• managing your money
• socialising and being around other people
• talking, listening and understanding

Mobility part

You might get the mobility part of PIP if you need help with:

• working out a route and following it
• physically moving around
• leaving your home

You do not have to have a physical disability to get the mobility part. You might also be eligible if you have difficulty getting around because of a cognitive or mental health condition, like anxiety.

How difficulty with tasks is assessed

The Department for Work and Pensions (DWP) will assess how difficult you find daily living and mobility tasks. For each task they鈥檒l look at:

• whether you can do it safely
• how long it takes you
• how often your condition affects this activity
• whether you need help to do it, from a person or using extra equipment

Help with PIP

If you need help understanding or applying for PIP you can:

• watch
• use easy read guides which explain PIP

If you live in Scotland

You need to instead of PIP.

If you currently get PIP, you鈥檒l be automatically moved to ADP by spring 2025.

When the move begins, you鈥檒l get letters from DWP and Social Security Scotland. .

If you move from Scotland to England or Wales

If you get ADP and move from Scotland to England or Wales, you must make a new claim for PIP instead.

If you get Disability Living Allowance (DLA)

Disability Living Allowance (DLA) is being replaced by PIP for most adults. You鈥檒l keep getting DLA if:

• you鈥檙e under 16
• you were born on or before 8 April 1948

If you were born after 8 April 1948, DWP will invite you to apply for PIP. You do not need to do anything until DWP writes to you about your DLA unless your circumstances change.

You can get Personal Independence Payment (PIP) if all of the following apply to you:

• you鈥檙e 16 or over
• you have a long-term physical or mental health condition or disability
• you have difficulty doing certain everyday tasks or getting around
• you expect the difficulties to last for at least 12 months from when they started

You must also be under State Pension age if you鈥檝e not received PIP before.

If you鈥檙e over State Pension age, you can apply for Attendance Allowance instead. Or if you鈥檝e received PIP before, you can still make a new claim if you were eligible for it in the year before you reached State Pension age.

If you get other benefits or income

You can get PIP at the same time as all other benefits, except Armed Forces Independence Payment.

If you get Constant Attendance Allowance you鈥檒l get less of the daily living part of PIP.

If you get War Pensioners鈥� Mobility Supplement you will not get the mobility part of PIP.

You can get PIP if you鈥檙e working or have savings.

If you鈥檝e recently returned from living abroad

To apply for PIP, you usually need to:

• have lived in England, Scotland or Wales for at least 2 of the last 3 years
• be living in one of these countries when you apply

If you鈥檝e recently returned from living in the EU, Switzerland, Norway, Iceland or Liechtenstein, you might be able to get PIP sooner.

If you live abroad

You might still be able to get PIP if you either:

• live in the EU, Switzerland, Norway, Iceland or Liechtenstein - you can only get help with daily living tasks
• work in the Armed Forces, or are a family member of someone who does

If you鈥檙e not a British citizen

You must:

• normally live in or show that you intend to settle in the UK, Ireland, the Isle of Man or the Channel Islands
• not be subject to (unless you鈥檙e a sponsored immigrant)

If you鈥檙e from the EU, Switzerland, Norway, Iceland or Liechtenstein, you and your family usually also need settled or pre-settled status under the EU Settlement Scheme to get PIP. The deadline to apply to the scheme was 30 June 2021 for most people, but you might still be able to apply. Check if you can still apply to the EU Settlement Scheme.

You might still be able to get PIP if you鈥檙e a refugee or have humanitarian protection status.

How much Personal Independence Payment (PIP) you get depends on how difficult you find:

• everyday activities (鈥榙aily living鈥� tasks)
• getting around (鈥榤obility鈥� tasks)

Find out what tasks count as daily living and mobility tasks.

PIP amounts

PIP is tax free. The amount you get is not affected by your income or savings.

How you鈥檙e paid

PIP is usually paid every 4 weeks.

Your decision letter tells you:

• the date of your first payment
• what day of the week you鈥檒l usually be paid
• how long you鈥檒l get PIP for
• when and if your claim will be reviewed

If your payment date is on a bank holiday, you鈥檒l usually be paid before the bank holiday. After that you鈥檒l continue to get paid as normal.

All benefits, pensions and allowances are paid into your bank, building society or credit union account.

Other help you can get

If you get the mobility part of PIP, you might be eligible for a:

• Blue Badge
• vehicle tax discount or exemption
• , if you get the higher mobility rate of PIP

If you get either the daily living or mobility part of PIP you鈥檙e eligible for a .

You may be able to get a discount on Council Tax and local bus travel. Contact your local council to check.

If someone helps to care for you, they may be able to get Carer鈥檚 Allowance or Carer鈥檚 Credit.

If you get other benefits and PIP

You may get a top-up (called a disability premium) if you get:

• Income Support
• income-based Jobseeker鈥檚 Allowance (JSA)
• income-related Employment and Support Allowance (ESA)
• Housing Benefit

You might get the disability element of Working Tax Credit if you鈥檙e eligible.

If you get Constant Attendance Allowance you鈥檒l get less of the daily living part of PIP.

If you get War Pensioners鈥� Mobility Supplement you will not get the mobility part of PIP.

Before you apply for Personal Independence Payment (PIP), check if you鈥檙e eligible.

If you live in:

• Northern Ireland - find out
• Scotland - you need to instead

There鈥檚 a different way to claim if you鈥檙e nearing the end of life (for example, due to a life-limiting illness).

Start your claim by phone

You need to:

1. Call the 鈥�PIP new claims鈥� phone line. You鈥檒l then be sent a form that asks about your condition.

2. Complete and return the form. The address is on the form.

3. You might need to have an assessment, if more information is needed.

If you need someone to help you

You can:

• ask for them to be added to your call - you cannot do this if you use textphone
• ask someone else to call on your behalf - you鈥檒l need to be with them when they call

Before you start

You鈥檒l need:

• your contact details, for example telephone number
• your date of birth
• your National Insurance number, if you have one (you can find this on letters about tax, pensions and benefits)
• your bank or building society account number and sort code
• your doctor or health worker鈥檚 name, address and telephone number
• dates and addresses for any time you鈥檝e spent in a care home or hospital
• dates for any time you spent abroad for more than 4 weeks at a time, and the countries you visited

PIP new claims phone line

Start your claim by post

You can start a claim by post instead, but it takes longer to get a decision.

Send a letter to this freepost address:

Do not write anything except the freepost address on the envelope. You do not need a postcode or a stamp.

You鈥檒l be sent a form asking for your personal information, such as your address and your age. Fill in and return the form.

You鈥檒l then be sent a form which asks about your disability or condition.

Completing and returning the form about your condition

If you apply by phone or post, you鈥檒l usually get a form called 鈥楬ow your disability affects you鈥� within 2 weeks.

Fill in the form using the guidance that comes with it, and return it to the address on the form.

Include supporting documents if you have them - for example, prescription lists, care plans, or information from your doctor or others involved in your care.

You have 1 month to return it. Contact the PIP enquiry line if you need more time or have questions.

You can read Citizens Advice鈥檚 .

Check if you can apply online

You can only apply for PIP online in some areas. You鈥檒l need to check your postcode when you start your application.

To start your claim online you鈥檒l need your:

• National Insurance number

• email address

• mobile phone

You might be invited to an assessment with a health professional if more information is needed. They鈥檒l ask about:

• how your condition affects your daily living and mobility tasks
• any treatments you鈥檝e had or will have

They might ask you to do some simple movements to show how you manage some activities.

The assessment can be in person, over the phone or by video call. It usually takes 1 hour.

You can read .

Getting a decision

You鈥檒l get a letter that tells you whether you鈥檒l get PIP and the date of your first payment.

If you disagree with a decision

You can challenge a decision about your claim. This is called asking for 鈥榤andatory reconsideration鈥�.

The letter you got when your Personal Independence Payment (PIP) was approved will tell you when your claim will end and if it will be reviewed.

How PIP reviews work

You will continue to get PIP while your claim is being reviewed.

1. You鈥檒l get a letter asking you to fill in a form called 鈥楢ward review - how your disability affects you鈥�.

2. Fill in the form using the notes that come with it.

3. Send the form and any supporting information you have not shared with the Department for Work and Pensions (DWP) before - the form explains what to include and where to send it. You鈥檒l need to return it within 1 month. Contact the PIP enquiry line if you need more time.

4. DWP will review your form. If they need more information, an independent health professional might phone you to ask some questions or send a letter inviting you to an assessment. Assessments can be in person, over the phone or by video call.

5. You鈥檒l get a letter that tells you what will happen with your PIP. If your needs have changed, your PIP might be increased, reduced or stopped.

If you disagree with a decision

You can challenge a decision about your claim. This is called asking for mandatory reconsideration.

You must contact the Personal Independence Payment (PIP) enquiry line straight away if:

• you need more or less help with daily living and mobility tasks
• your health professional tells you that your condition will last for a longer or shorter time than you reported before
• a medical professional has said you might have 12 months or less to live (you could get PIP at a higher rate under 鈥榮pecial rules for end of life鈥�)
• you go into a hospital, a hospice, a nursing home or a care home
• you go into a residential school or college
• you go into foster care or into the care of a local authority or health and social care trust
• you鈥檙e imprisoned or held in detention
• you plan to go abroad for more than 4 weeks
• your immigration status changes and you鈥檙e not a British or Irish citizen
• you start or stop getting pensions or benefits from an EU country, Switzerland, Norway, Iceland or Liechtenstein
• your husband, wife, civil partner or a parent you depend on starts or stops getting benefits from an EU country, Switzerland, Norway, Iceland or Liechtenstein

These changes can affect your PIP award. Depending on the change, your PIP could go up, go down, stay the same or stop.

You must also contact the PIP enquiry line straight away if:

• your personal details change, for example your name, address, phone numbers, bank account or doctor
• someone is acting on your behalf and that person changes

How to report a change

Call the 鈥�PIP enquiry line鈥�.

If you need someone to help you, you can:

• ask for them to be added to your call - you cannot do this if you use textphone
• ask someone else to call on your behalf - you鈥檒l need to be with them when they call

If you鈥檝e been paid too much

You may have to repay the money if you:

• did not report a change straight away
• gave wrong information
• were overpaid by mistake

Find out how to repay the money you owe from benefit overpayment.

If you鈥檙e nearing the end of life (for example, due to a life-limiting illness) you might be able to get Personal Independence Payment (PIP) more quickly and at a higher rate.聽

This is sometimes called 鈥榮pecial rules for end of life鈥�.

Eligibility

You鈥檙e eligible to claim PIP under the special rules for end of life if:

• your doctor or medical professional has said that you might have 12 months or less to live

• you鈥檙e aged 16 or over

You must also be under State Pension age if you鈥檝e not received PIP before.

It can be difficult to predict how long someone might live for. If a medical professional has not talked to you about this, you can still ask them to support your claim under the special rules for end of life.

What you鈥檒l get

You鈥檒l get the higher daily living part of 拢108.55 per week.

Whether you get the mobility part and how much you鈥檒l get depends on your needs. The lower weekly rate is 拢28.70 and the higher weekly rate is 拢75.75.

How to claim

You can claim for yourself or someone else can do it for you.

1. Call the PIP claims line to start your claim.

2. Ask a medical professional for form SR1. They鈥檒l either fill it in and give the form to you or send it directly to the Department for Work and Pensions (DWP).

3. If you also claim Universal Credit, sign in to your online account and use your journal to say that you have sent an SR1 to DWP.

You will not need to go to a face-to-face assessment.

If you need someone to help you, you can:

• ask for them to be added to your call - you cannot do this if you use textphone
• ask someone else to call on your behalf - you鈥檒l need to be with them when they call