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This is the only official government service for booking the Life in the UK Test. You need to take the test as part of your application for British citizenship or settlement in the UK.

You must book your Life in the UK Test online at least 3 days in advance. It costs 拢50.

There are over 30 test centres in the UK. You can choose where to take your test when you book.

Prepare for the test

You鈥檒l be tested on information in the . You should study it to prepare for the test. The handbook is available as a book, an eBook, an e-Learning subscription or in audio formats.

You鈥檒l have 45 minutes to answer 24 questions about British traditions and customs.

Book the test

You need all of the following to book a test:

• email address
• debit or credit card
• an accepted form of ID

Accepted forms of ID

You can use one of the following as ID to book the test:

• valid passport
• valid travel document with a photo (you cannot use an emergency travel document)
• biometric residence permit (BRP) or聽biometric residence card (BRC) - your test must be no later than 18 months after the expiry date printed on the card

Check the 鈥業dentification requirements鈥� document to make sure the ID you have is acceptable.

Email [email protected] for help if you do not have any of these documents.

The name you give on your test booking must be an exact match with the name on the ID you use to book the test.

If you have a previous gender (including a different name) that you do not want the test centre staff to see or for it to show on your test result, email聽[email protected]聽before booking your test. They鈥檒l tell you what you need to do.

If you have a disability

You can make special requests when you book your test, for example if you have a disability and need extra equipment or help accessing the centre.

Get help

Contact the Life in the UK Test Helpline if you need help with your booking.

When you do not need to take the test

You do not need to take the test if you:

• are under 18
• are 65 or over
• have passed it before - for example, if you鈥檙e applying to become a citizen and already passed it as part of your settlement application
• have a long-term physical or mental condition - you must provide either an exemption form or a letter from a doctor confirming your physical or mental condition

You have 45 minutes to answer 24 questions based on the .

What to bring to your test

You must bring the same ID that you used to book the test. Your photo will also be taken on the day to confirm your ID.

If you pass the test

You must score 75% or more to pass the test.

You鈥檒l get a 鈥榰nique reference number鈥�. You鈥檒l need this number to complete your citizenship or settlement application. The Home Office will use it to check that you鈥檝e passed.

If you took your test before 17 December 2019, you鈥檒l have a letter with a 鈥榯est reference ID鈥� instead of a unique reference number.

If you have lost your letter, send a letter explaining that you have lost it with your citizenship or settlement application.

If you fail the test

You can rebook the test as many times as you need. You鈥檒l have to pay each time.

If you鈥檙e unable to attend your test, you can rearrange it or cancel it.

You鈥檒l get a refund if you cancel your test at least 3 days (72 hours) before you鈥檙e due to take the test. You will not get a refund if you cancel or rearrange within 3 days of your test.

Cancel your test

1. Sign into your .

2. Select 鈥楥onfirmed tests鈥�.

3. Select 鈥楥ancel tests鈥�.

If you鈥檙e eligible for a refund due to cancellation, the 拢50 fee will be refunded to the card you used to book the test. You do not need to contact UK Visas and Immigration.

You can then book a test on another date.

Ask for a refund

You can ask for a refund if the test centre cancels the test.

You cannot ask for a refund if you:

• brought the wrong ID
• were ill
• were late
• did not bring the right documents
• refused to have your photo taken

You must ask for a refund within 3 months of the test date. The fee will be refunded to the card you used to book the test.

Contact PSI to ask for a refund.

Or write to PSI e-Assessments.

Make a complaint

Contact PSI to make a complaint.

You鈥檒l get a response within 10 working days.