Housing association homes
Complaints
Follow these steps if you have a problem with your housing association home:
-
Complain to your landlord - they should have a complaints policy that you can follow.
-
Contact the if you and your landlord cannot resolve the problem.
To contact the Housing Ombudsman, you can:
- fill in an
- call
Housing Ombudsman
info@housing-ombudsman.org.uk
Telephone: 0300 111 3000
Find out about call charges