TCM1000632 - How to view the date of issue of an Individual Debt Statement (IDS) 鈥� TC1131

Step 1

On the 鈥楩unction Menu鈥�

  • select 鈥楻enewal鈥� on the toolbar
  • select 鈥楻e-issue Notices鈥� from the options available. You will be taken to the 鈥楰ey Entry Data鈥� field
  • enter the customer鈥檚 NINO
  • select 鈥極K鈥�.

If you are taken straight to the 鈥楻equest Re-issue of Notice鈥� screen, go to Step 2.

If you are taken to the 鈥楽elect Individual鈥� screen

  • select the relevant individual
  • select the 鈥業DS鈥� pushbutton.听 You will be taken to the 鈥楻equest Re-issue of IDS鈥� screen

If you are taken to the 鈥楽elect Application鈥� screen

  • select the relevant claim
  • select the 鈥業DS鈥� pushbutton. You will be taken to the 鈥楻equest Re-issue of IDS鈥� screen
  • 听
  • go to Step 3.

Note: if there has been one or more Individual Debt Statements (IDS) issued, the 鈥業DS鈥� pushbutton will be available and you will be taken to the 鈥楻equest Re-issue of IDS鈥� screen.听 If there has not been an 鈥業DS鈥� issued, the 鈥業DS鈥� pushbutton will be unavailable.

Step 2

On the 鈥楻equest Re-issue of Notice鈥� screen

  • select the 鈥業DS鈥� pushbutton. You will be taken to the 鈥楻equest Re-issue of IDS鈥� screen
  • go to Step 3.

Step 3

Note: From 15 June 2018 some historical NTC notices are no longer available to issue to customers. An unavailable historical notice may be required for an appeal or tribunal, or because the original notice has been lost / damaged, or because another government department has asked for a copy of a notice. The information can only be provided from the customer鈥檚 tax credits account, we are unable to send them a duplicate or copy of the original notice. (This听content has been withheld because of exemptions in the Freedom of Information Act 2000)

In the 鈥楻equest Re-issue of IDS鈥� screen

  • select the appropriate 鈥業DS鈥� from the 鈥業DS List鈥� box
  • make a note of the date of issue shown of the IDS
  • select the 鈥楥ancel鈥� button
  • take no further action.

听