TCM1000618 - How to apply an award recalculation
Step 1
On the 鈥楩unction Menu鈥�
- select 鈥楢pplication鈥� on the toolbar
- select 鈥楥orrection鈥� from the options available. You will be taken to the 鈥楰ey Entry Data 鈥� Applicant鈥� screen
- enter the customers NINO
- select the 鈥楢ll鈥� checkbox
- select 鈥極K鈥�.
If you are taken to the 鈥楽elect Application鈥� screen
- select the relevant claim
- select 鈥極K鈥�. You will be taken to the 鈥楢pplicant Details 鈥� Applicant 1鈥� screen
- go to Step 2.
If you are taken to the 鈥楽elect Application Version鈥� screen
- select the relevant claim
- select 鈥極K鈥�. You will be taken to the 鈥楽elect Application Version鈥� screen
- go to Step 2.
Step 2
On the 鈥楢pplicant Details 鈥� Applicant 1鈥� screen
- select 鈥楥ancel鈥� in the signals box
- select 鈥業nc1鈥� from the toolbar
- enter 拢0.01 in the 鈥極ther Income鈥� field for the CY period
- select 鈥極K鈥�
- go to Step 3.
Step 3
Complete the 鈥楢mend Finish鈥� screen
- enter today鈥檚 date in the 鈥楻eceived Date鈥� field
- select 鈥楶aper鈥� as the 鈥楽ource鈥�
- select 鈥楴TC Error鈥� as the 鈥楻eason鈥�
- select 鈥極K.