TCM1000604 - How to access details held on the tax credits computer
Step 1
On the ‘Function Menu�
- select ‘Application� on the toolbar
- select ‘Capture Current� from the options available. You will be taken to the ‘Key Entry Data - Applicant� screen
- enter the customer’s NINO
- select ‘Navigation� on the toolbar
- select the relevant option to view the required screen
- select ‘Work� to view the work details for each customer and make a note of any details held.
Step 2
Note: If there is more than one household listed you must access the household applicable to the work item you need to access.
- On the ‘Function Menu�
- select ‘Application� on the toolbar
- select ‘Correction� from the options available
- enter the customer’s NINO
- the ‘all� box will be checked, so select ‘OK�
- select the relevant award, for example, PY or CY
- select ‘Navigation� on the toolbar
- select ‘Work�
- check the ‘Work� screen for each customer and make a note of
- number of jobs
Note: If �1� is shown in number of paid jobs and the job is not relevant to UY because it finished in UY-1 or earlier, this could be the reason for the incompatibility.
- start date of current employment (or start date of current self employment)
- select ‘History� from the toolbar
- select ‘Total Hours Worked� if this is available from the options. You will be taken to the ‘History� screen
- make a note of the dates of all the periods for total hours worked for both customers, if applicable
- select ‘Cancel�. You will be taken back to the ‘Work Details� screen
- select ‘Navigation� on the toolbar
- select ‘Income�
- select ‘History� from the toolbar
- select ‘IS� / ‘JSA� / ‘ESA� / ‘MIG�, if available, from the options. You will be taken to the ‘History� screen
- make a note of the dates of all the periods for UY-1 on the ‘History� screen for IS / JSA / ESA / MIG (PC), if applicable, for both customers.