TCM1000604 - How to access details held on the tax credits computer

Step 1

On the ‘Function Menu�

  • select ‘Applicationâ€� on the toolbar
  • select ‘Capture Currentâ€� from the options available. You will be taken to the ‘Key Entry Data - Applicantâ€� screen
  • enter the customer’s NINO
  • select ‘Navigationâ€� on the toolbar
  • select the relevant option to view the required screen
  • select ‘Workâ€� to view the work details for each customer and make a note of any details held.

Step 2

Note: If there is more than one household listed you must access the household applicable to the work item you need to access.

  • On the ‘Function Menuâ€�
  • select ‘Applicationâ€� on the toolbar
  • select ‘Correctionâ€� from the options available
  • enter the customer’s NINO
  • the ‘allâ€� box will be checked, so select ‘OKâ€�
  • select the relevant award, for example, PY or CY
  • select ‘Navigationâ€� on the toolbar
  • select ‘Workâ€�
  • check the ‘Workâ€� screen for each customer and make a note of
  • number of jobs

Note: If �1� is shown in number of paid jobs and the job is not relevant to UY because it finished in UY-1 or earlier, this could be the reason for the incompatibility.

  • start date of current employment (or start date of current self employment)
  • select ‘Historyâ€� from the toolbar
  • select ‘Total Hours Workedâ€� if this is available from the options. You will be taken to the ‘Historyâ€� screen
  • make a note of the dates of all the periods for total hours worked for both customers, if applicable
  • select ‘Cancelâ€�. You will be taken back to the ‘Work Detailsâ€� screen
  • select ‘Navigationâ€� on the toolbar
  • select ‘Incomeâ€�
  • select ‘Historyâ€� from the toolbar
  • select ‘ISâ€� / ‘JSAâ€� / ‘ESAâ€� / ‘MIGâ€�, if available, from the options. You will be taken to the ‘Historyâ€� screen
  • make a note of the dates of all the periods for UY-1 on the ‘Historyâ€� screen for IS / JSA / ESA / MIG (PC), if applicable, for both customers.