TCM1000582 - How to check for an unprocessed in year S17 work list item

Step 1

On the 鈥楩unction鈥� Menu

  • select 鈥榃orklist鈥� on the toolbar
  • select 鈥榁iew Linked Work Items鈥� from the options available
  • enter the customer鈥檚 NI number
  • select 鈥極K鈥�

If you鈥檙e taken to the 鈥楽elect Household鈥� screen

  • select the relevant claim
  • select 鈥極K鈥�

Note: If an 鈥楿nprocessed In Year S17鈥� work list item does display, make a note of the MU number.

Note: If an 鈥楿nprocessed In Year S17鈥� work list item does not display, there is not an 鈥楿nprocessed IYS17鈥� work list item.