TCM1000568 - How to enter a hearing date on NTC
On the 鈥楩unction Menu鈥�
- select 鈥楢pplication鈥� on the toolbar
- select 鈥楳aintain Appeal鈥� from the options available. You will be taken to the 鈥楰ey Entry Data鈥� screen
- enter the customer鈥檚 NINO
- select 鈥極K鈥�.
If you are taken to the 鈥楽elect Application鈥� screen
- select the appropriate claim version the customer has appealed against by highlighting the entry and selecting 鈥極K鈥�. You will be taken to the 鈥楽elect Award鈥� screen
- select the award version the customer has appealed against by highlighting the appropriate entry and selecting 鈥極K鈥�. You will be taken to the 鈥楳aintain Appeal鈥� screen. It will appear with an 鈥極鈥� for Open or a 鈥楥鈥� for Closed. You will be taken to the 鈥楳aintain Appeal鈥� screen
- select the status 鈥楢waiting Decision鈥� from the 鈥楢ppeal Status鈥� drop down menu
- enter the hearing date in the 鈥楬earing Date鈥� field.
If you are not taken to the 鈥楽elect Application鈥� screen
- select the award version the customer has appealed against by highlighting the appropriate entry and selecting 鈥極K鈥�. You will be taken to the 鈥楳aintain Appeal鈥� screen. It will appear with an 鈥極鈥� for Open or a 鈥楥鈥� for Closed. You will be taken to the 鈥楳aintain Appeal鈥� screen
- select the status 鈥楢waiting Decision鈥� from the 鈥楢ppeal Status鈥� drop down menu
- enter the hearing date in the 鈥楬earing Date鈥� field.