TCM1000562 - How to record a Tribunal decision 'Appeal Upheld' in function Maintain Appeal - HMRC internal manual

TCM1000562 - How to record a Tribunal decision 'Appeal Upheld' in function Maintain Appeal

On the 鈥楩unction Menu鈥�

select 鈥楢pplication鈥� on the toolbar
select 鈥楳aintain Appeal鈥� from the options available. You will be taken to the 鈥楰ey Entry Data鈥� screen
enter the customer鈥檚 NINO
select 鈥極K鈥�.

If you are taken to the 鈥楽elect Application鈥� screen

select the appropriate claim version the customer has appealed against by highlighting the entry and selecting 鈥極K鈥�. You will be taken to the 鈥楽elect Award鈥� screen
select the award version the customer has appealed against by highlighting the appropriate entry and selecting 鈥極K鈥�. You will be taken to the 鈥楳aintain Appeal鈥� screen. It will appear with an 鈥極鈥� for Open or a 鈥楥鈥� for Closed. You will be taken to the 鈥楳aintain Appeal鈥� screen
select the status 鈥楥losed鈥� from the 鈥楢ppeal Status鈥� drop down menu
select the status 鈥楢ppeal Upheld鈥� from the 鈥楢ppeal Result鈥� drop down menu.

If you are not taken to the 鈥楽elect Application鈥� screen

select the award version the customer has appealed against by highlighting the appropriate entry and selecting 鈥極K鈥�. You will be taken to the 鈥楳aintain Appeal鈥� screen. It will appear with an 鈥極鈥� for Open or a 鈥楥鈥� for Closed. You will be taken to the 鈥楳aintain Appeal鈥� screen
select the status 鈥楥losed鈥� from the 鈥楢ppeal Status鈥� drop down menu
select the status 鈥楢ppeal Upheld鈥� from the 鈥楢ppeal Result鈥� drop down menu.