TCM1000558 - How to 鈥楥onfirm Customer Authority鈥� on the National Direct Debit System (NDDS)

Version 1.0

Changes to previous version - new guidance

Step 1

To Confirm Customer Authority

  • select the 鈥楥ustomer Authority Confirmed鈥� checkbox
  • select 鈥楥heck Details鈥�. You will be taken to the 鈥楻eview and Confirm鈥� screen
  • read the bank details back to the customer to confirm that the details you have entered are correct

If NDDS confirms that the details are valid聽

  • select 鈥楽ave鈥�, you will be taken to the 鈥楥reate Payment Plan鈥� screen