TCM1000555 - How to amend customer details on the National Direct Debit System (NDDS)

Version 1.0

Changes to previous version - new guidance

Step 1

To amend customer details

  • select 鈥楢mend Customer鈥�. You will be taken to the 鈥楨nter Amended Details鈥� screen
  • enter the correct details in the 鈥楢mended Details鈥� column

Note: You only need to amend the line(s) that is (are) incorrect

  • read the amended details to the customer to confirm they are correct
  • select 鈥楽ave鈥�. You will be taken to the 鈥楧isplay Customer Details鈥� screen