TCM1000548 - How to check for and apply a manual Universal Credit (UC) Stop Notice

Step 1

On the ‘Function Menu�

  • select ‘IY Finalisationâ€� on the toolbar
  • select ‘Maintain UC Stop Noticeâ€� from the options available. You’ll be taken to the ‘Key Entry Data - Applicantâ€� screen
  • enter the customer’s NINO
  • select ‘OKâ€�

If you are taken to the create stop notice function, go to Step 2.

If the message ‘The claimant has RLS address. Do you wish to create a stop notice?� appears and you have not followed the guidance in TCM (RLS), click ‘No�.

If the message ‘The claimant has RLS address. Do you wish to create a stop notice?� appears and you have followed the guidance in TCM (RLS)

  • click ‘Yesâ€�
  • go to Step 2.

Step 2 {#Step2}

On the ‘Maintain UC Stop Notice � create stop notice� screen

If a date is already in the ‘UC start date� field

  • take no further action

If a date is not in the ‘UC start date� field

  • enter the UC start date in the ‘UC start dateâ€� field

Note: The UC start date can be found on the ‘Listing Entry Details� screen

  • select ‘Manual UCâ€� in the ‘notice typeâ€� field
  • select ‘OKâ€�