TCM1000546 - How to check the date the claim ceased

Step 1

On the ‘Function Menu�

  • select ‘Awardâ€� on the toolbar
  • select ‘Viewâ€� from the options available. You’ll be taken to the ‘Key Entry Data - Applicantâ€� screen
  • enter the customer’s NINO
  • select the ‘allâ€� checkbox
  • select ‘OKâ€�. You will be taken to the ‘Award Summaryâ€� screen

If you are taken to the ‘Award Summary� screen, go to Step 2.

If you are taken to the ‘Select Award� screen

  • select the relevant award. You will be taken to the ‘Award Summaryâ€� screen
  • go to Step 2.

Step 2 {#Step2}

On the ‘Award Summary� screen

  • make a note of the ‘toâ€� date in the ‘Period covered by this noticeâ€� field
  • go to Step 3.

Step 3 {#Step3}

If the date is 06/04/20XX (CY) or later, the customer has CY entitlement

If the date is 06/04/20XX (PY) or earlier, the customer has no CY entitlement