TCM1000546 - How to check the date the claim ceased
Step 1
On the ‘Function Menu�
- select ‘Award� on the toolbar
- select ‘View� from the options available. You’ll be taken to the ‘Key Entry Data - Applicant� screen
- enter the customer’s NINO
- select the ‘all� checkbox
- select ‘OK�. You will be taken to the ‘Award Summary� screen
If you are taken to the ‘Award Summary� screen, go to Step 2.
If you are taken to the ‘Select Award� screen
- select the relevant award. You will be taken to the ‘Award Summary� screen
- go to Step 2.
Step 2 {#Step2}
On the ‘Award Summary� screen
- make a note of the ‘to� date in the ‘Period covered by this notice� field
- go to Step 3.
Step 3 {#Step3}
If the date is 06/04/20XX (CY) or later, the customer has CY entitlement
If the date is 06/04/20XX (PY) or earlier, the customer has no CY entitlement