TCM1000537 - How to check if the correct in year percentage has been set

Version 1.0

Changes to previous version - new guidance.

Step 1

On the ‘Function Menu�

  • select ‘Householdâ€� on the toolbar
  • select ‘View Overpaymentsâ€� from the options available. You will be taken to the ‘Key Entry Data - Applicantâ€� screen
  • enter the customer’s NINO
  • select ‘OKâ€�
  • select the latest CY award. You will be taken to the ‘View Overpaymentâ€� screen
  • select ‘Detailsâ€�
  • make a note of the ‘CY in year maximum recoveryâ€� in the ‘Recovery restrictionâ€� field

If the ‘CY in year maximum recovery� figure is less than the ‘CY actual in year recovery� figure,

  • the correct in year percentage has not been applied
  • return to the guidance you were following

If the ‘CY in year maximum recovery� figure is more than the ‘CY actual in year recovery� figure,

  • the correct in year percentage has been applied
  • return to the guidance you were following