TCM1000518 - How to check if a customer is a crown servant or NAAFI worker

Step 1

A Crown Servant may have one or more of the following on the tax credits system or Child Benefit Service

  • a BFPO address in either customer’s address details
  • ‘Foreign Officeâ€� or ‘Home Officeâ€� in either customer’s work details
  • any mention of ‘Army,â€� ‘Navy,â€� ‘MOD,â€� or ‘HMFâ€� in either customer’s work details.

A NAAFI worker may have the following on the tax credits computer or the system containing Child Benefit information in either customer’s work details, ‘NAAFI�.