TCM1000513 - How to remove a child’s date of birth from a pre-award claim

Version 1.0

Changes to previous version - new guidance.

Step 1

On the ‘Function Menu�

  • select ‘Applicationâ€� on the toolbar
  • select ‘Capture Currentâ€� from the options available. You’ll be taken to the ‘Key Entry Dataâ€� screen
  • enter the customer’s NINO
  • select ‘OKâ€�
  • select ‘Châ€�. You’ll be taken to the ‘Childrenâ€� screen

Note: You must make a note of the date of birth that you’re removing and the child they belong to.

  • select the relevant child. You’ll be taken to the ‘Amend Child Detailsâ€� screen
  • select ‘OKâ€�
  • when the message ‘No Date of Birth present. This field must be completed. Do you wish to proceed?â€� displays, select ‘Yesâ€�.

Note: If you need to remove more than one child’s date of birth, repeat this step for each child’s date of birth.