TCM1000490 - How to establish the customers entitlement using SEES and populate the Calculation sheet - Manual Payments Team - HMRC internal manual

TCM1000490 - How to establish the customers entitlement using SEES and populate the Calculation sheet - Manual Payments Team

Step 1

On the 鈥楩unction Menu鈥�

select 鈥楢pplication鈥� on the toolbar
select 鈥榁iew鈥� from the options available. You will be taken to the 鈥楰ey Entry Data - Applicant鈥� screen
enter the customer鈥檚 NINO
select the 鈥楲atest鈥� checkbox
select 鈥極K鈥�.

If you are taken to the 鈥楽elect Application鈥� screen

select the relevant claim
select 鈥極K鈥�. You will be taken to the 鈥楢pplication Summary鈥� screen
go to Step 2.

If you are taken to the 鈥楽elect Application Version鈥� screen

select the latest claim version
select 鈥極K鈥�. You will be taken to the 鈥楢pplication Summary鈥� screen
go to Step 2.

If you are taken straight to the 鈥楢pplication Summary鈥� screen, go to Step 2.

Step 2

Return to your desktop

open the 鈥楻鈥� spreadsheet on your desktop. The spreadsheet will open at the letter page with a message displayed
select 鈥楧on鈥檛 update鈥�. The letter page of the spreadsheet will display
return to the 鈥楢pplication Summary鈥� screen to enter the name and address details onto the TC857p letter.

If customer 1 is the nominated recipient

select 鈥楥ontinue鈥�. You will be taken to the 鈥楢dditional Information鈥� screen for customer 1
select the customer 1 details on the screen
select 鈥楶rint鈥�
go to Step 3.

If customer 2 is the nominated recipient

select 鈥楥ontinue鈥� twice. You will be taken to the 鈥楢dditional Information鈥� screen for customer 2
select the customer 2 details on the screen
select 鈥楶rint鈥�
go to Step 3.

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Step 3

Return to the open letter page of the spreadsheet

select 鈥楥ollect details鈥�. The details will be automatically transferred to the letter

Note: Enter customer 2 NINO if required on the right hand side of the letter.

select the 鈥楢ddressee鈥� box, either 鈥楢pp 1鈥� or 鈥楢pp2 鈥� on the letter
select 鈥楥alculation sheet鈥� from the bottom of the spreadsheet
go to Step 4.

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Step 4

On the 鈥楥alculation鈥� sheet, check and complete both of the following sections

section 1 - all fields will be populated
- check that customer 1 and customer 2 name and NINO details are correct
- confirm the 鈥楴ominated recipient鈥� fields and 鈥楴ominated credit鈥� fields are populated correctly as noted on the stencil
- use the drop down menus to amend any details, if required
section 2 - the award start date and end dates will be populated with the start date and end date of the current tax year
- amend the end date if the award has already ended
go to Step 5.

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Step 5

Open the 鈥楽EES Tax Credits Entitlement Calculator鈥� (Tcalc1) in Microsoft (MS) Excel. To do this

select 鈥楽EES鈥� on the toolbar
select 鈥楾ax Credits Entitlement Calculator鈥� from the options available

Note: If 鈥楽EES鈥� is not on your toolbar, SEES can be installed from the Intranet. Go to the 鈥楤enefits & Credits鈥� homepage, select 鈥楽鈥� from the 鈥楤&C A-Z index鈥�, select 鈥楽EES homepage鈥� and then select 鈥業nstall SEES鈥�.

use 鈥榃indow鈥� to move between the 鈥楽EES Tax Credits Entitlement Calculator鈥� and the spreadsheet
go to Step 6.

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Step 6

Select the appropriate tax year

select 鈥楨nter details of elements awarded鈥�. You will be asked 鈥業s this calculator being used to provide an estimate of entitlement to a customer鈥�, select 鈥楴o鈥�

Note: If CY is 鈥楽鈥� (system estimated), check if we have 鈥楨鈥� (estimated) or 鈥楢鈥� (actual) income for PY. We do not need CY income to do a calculation. Estimated or actual income for PY is sufficient.

complete 鈥楽EES鈥� calculation. For how to do this, use TCM1000089.

If the result of the calculation is that there is no entitlement

update Household Notes with the message PC04 from TCM0168020. For how to do this, use TCM1000001听
return to the guidance you were previously following.

If the result of the calculation is that there is entitlement

complete section 2 of the 鈥楥alculation鈥� sheet using the data from the 鈥楽EES Tax Credits Entitlement Calculator鈥� print out as follows

Note: Use 鈥榃indow鈥� to go back to the 鈥楥alculation鈥� sheet and select 鈥楥ollect鈥� in section 2. The figures from the 鈥楽EES Tax Credits Entitlement Calculator鈥� will populate section 2.

go to Step 7.

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Step 7

On section 3 of the 鈥楥alculation鈥� sheet

Note: The 鈥楬ousehold Pay Day鈥� is populated with today鈥檚 date. The 鈥楧ate of Next HH pay day鈥� is populated with a date two weeks from today鈥檚 date. If a different date is needed this date can be moved forwards or backwards. The correct pay date can be entered up to one day before payment is due.

If the award period has not already ended for recalculation cases

check if the 鈥楻ecalculation referral鈥� template states a pay date to be used to tie in with the previous pay dates
check the last pay date in function 鈥榁iew Household Notes鈥� to confirm the day and date for the next payment according to the pay frequency
change the 鈥楾oday date鈥� field on the right hand side of the sheet to the required date
go to Step 8.

If the award period has not already ended and you are dealing with

new referral cases, use today鈥檚 date as the pay day
鈥楤usiness As Usual鈥� (BAU) cases. use two weeks from today鈥檚 date as the next pay date
鈥楿ser Requested Payment鈥� (URP) 鈥楶XRM鈥� cases, use the date one week from today鈥檚 date as the next pay date
select 鈥楽ave after checking鈥�
go to Step 8.

If the award period has already ended

treat the end date of the award period as the next household pay day
record this date in the 鈥楧ate of Next HH pay day鈥� box in the 鈥楨ntitlement to Next HH pay day鈥� table at section 3 of the 鈥楥alculation鈥� sheet
complete the 鈥榃TC鈥� and 鈥楥TC鈥� boxes in the 鈥楨ntitlement to next HH pay day鈥� table at section 3 of the 鈥楥alculation鈥� sheet using the data from the Tax Credits Entitlement Calculator print out

Note: This will be the same as the details entered at section 2 of the 鈥楥alculation鈥� sheet.

go to Step 9.

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Step 8

To determine entitlement up to the next household pay day, use 鈥榃indow鈥� to return to the 鈥楽EES Tax Credits Entitlement Calculator鈥�

on the 鈥楽EES Tax Credits Entitlement Calculator鈥�
remove any change of circumstances where the effective date is after the date of the next household pay day, recorded in the 鈥楨ntitlement to next HH pay day鈥� table at section 3 of the 鈥楥alculation鈥� sheet
use a change of circumstances with the next household pay day as the effective date of the claim or change of circumstance and remove all elements
select 鈥楥alc鈥�. The 鈥楥alc鈥� screen will display
select 鈥楶rint鈥� to print out the 鈥楽EES鈥� calculation

Note: Only select the 鈥榁iew Calculation鈥� sheet for printing.

use 鈥榃indow鈥� to return to the spreadsheet
select 鈥楥ollect鈥� in section 3. The 鈥樷€橶TC鈥�, 鈥楥TC鈥� and 鈥楾otal鈥� amounts due up to the date of the next household pay date will populate
go to Step 9.

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Step 9

Enter the percentage of the adjustment required, as noted earlier on the 鈥楥alculation鈥� sheet

If you are dealing with a 鈥楳inimum award鈥� case the percentage required is 100%

select 鈥�100%鈥� from the 鈥楥ategory of Award鈥� field in the 鈥楨ntitlement to next HH pay day鈥� table at section 3

Note: The 鈥楢djusted remaining WTC / CTC entitlement鈥� field will be populated automatically with zeros.

go to Step 10.

If you are dealing with a case where 鈥楺ualifying benefits鈥� are in payment the percentage required is 10%

select 鈥�10%鈥� from the 鈥楥ategory of Award鈥� field in the 鈥楨ntitlement to next HH pay day鈥� table at section 3

Note: The 鈥楢djusted remaining WTC / CTC entitlement鈥� field will be populated automatically.

go to Step 10.

If neither of the above applies the percentage required is 25%

select 鈥�25%鈥� from the 鈥楥ategory of Award鈥� field in the 鈥楨ntitlement to next HH pay day鈥� table at section 3

Note: The 鈥楢djusted remaining WTC / CTC entitlement鈥� field will be populated automatically.

go to Step 10.

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Step 10

From the payment details noted, complete the following at section 3 of the 鈥楥alculation鈥� sheet

system payments up to today鈥檚 date
payments still to be paid from today鈥檚 date up to the date of the next household pay day
any manual payments made so far, as listed on the 鈥楥alculation鈥� sheet and whether these payments are posted or not posted

Note: Payments marked as posted 鈥榊es鈥� will not be deducted as they will already be included in the 鈥楽ystem payments Up To鈥�.

any system payments still to be paid after the date of the next household pay day
select the 鈥楨nter鈥� key on your keyboard to prompt the calculation
go to Step 11.

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Step 11

Schedule the manual payments. To do this, on the 鈥楥alculation鈥� sheet

select the 鈥楽chedule of payments鈥� page

Note: If the adjusted WTC or CTC figure applies, 鈥業n year restriction applied鈥� will display.

the customer 1 and customer 2, if appropriate details will have been copied from the 鈥楥alculation鈥� sheet
select the reason for issue from the drop down menu
select 鈥楢llocate鈥�. The pay dates for the remainder of the tax year and the amounts payable will automatically populate
arrears and roundings are displayed in the first payment field
the remaining entitlement is divided equally between the number of scheduled payments shown in the payment fields for the remaining pay dates
the totals are shown at the bottom of the screen

Note: The totals shown and any payments that have already been made should equal the entitlement for the year, unless a restricted adjustment has been applied.

If no arrears are payable

the remaining payments shown may be adjusted at your manager鈥檚 discretion
to divide the remaining entitlement over all the remaining pay dates, ask your manager for advice
go to Step 12.

If arrears are payable, go to Step 12.

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Step 12

On the 鈥楥alculation鈥� sheet, select 鈥楲etters鈥� tab

select 鈥楶rint鈥� to print out the 鈥楲etter鈥�
select the 鈥楥alc sheet鈥� and print this page
select 鈥楽chedule鈥� and print this page
you should now hold hard copies of the
- letter
- 鈥楥alculation鈥� sheets with arrears (two pages) and schedule (one page)
and
- 鈥楽EES鈥� 鈥楥alculation鈥� sheets you printed out earlier
go to Step 13.

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Step 13

Save and close documents

select 鈥楩ile鈥� 鈥楽ave As鈥� a signal box will appear
select 鈥極k鈥�
save in locally held 鈥楥AF鈥�
select 鈥榥o鈥� when the signal box appears to close the 鈥楥alculation鈥� sheet

then

save 鈥楽EES鈥�
- select 鈥楩ile鈥� 鈥楽ave As鈥� a signal box will appear
- select 鈥極k鈥�
- save in locally held 鈥楥AF鈥�
- select 鈥榥o鈥� when the signal box appears to close 鈥楽EES鈥�
return to the guidance you were previously following.

188体育

Tax Credits Manual