TCM1000489 - How to access function User Requested Payment

Version 1.0

Changes to previous version - new guidance.

Step 1

On the ‘Function Menu�

  • select ‘Paymentsâ€� on the toolbar
  • select ‘User Requested Paymentâ€� from the options available. You will be taken to the ‘Key Entry Dataâ€� screen
  • enter the customer’s NINO
  • select the ‘Latestâ€� checkbox

Note: A user requested payment can’t be used for awards earlier than the current year award.

  • select ‘OKâ€�. You will be taken to the ‘User Requested Payment - Signalsâ€� screen
  • return to the guidance you were previously following.