TCM1000464 - How to disregard an Annual Declaration

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu�

  • select ‘Renewalsâ€� on the toolbar
  • select ‘Manage Finalisationâ€� from the options available. You’ll be taken to the ‘Key Entry Data - Renewalsâ€� screen
  • enter the customer’s NINO
  • select the ‘Allâ€� checkbox
  • select ‘OKâ€�. You’ll be taken to the ‘Select Tax Credit Periodâ€� screen
  • select the relevant tax year that you need to work
  • select ‘OKâ€�. You’ll be taken to function ‘Manage Finalisationâ€�
  • select ‘Continueâ€� twice. You’ll be taken to the ‘Notice Detailsâ€� screen
  • select the ‘Disregardâ€� checkbox

Note: Where the family has broken down, make sure you select the correct notice to disregard. In these cases, the second customer’s details are shown on the right-hand side of the screen.

  • select the appropriate category in the ‘Actioned Byâ€� field to reflect the area in which you work
  • select the appropriate reason in the ‘Reasonâ€� field

Note: If the family has broken down or if the reason is ‘Duplicate� or ‘Incomplete�, select the reason ‘Incomplete Reply�.

  • select ‘OKâ€�. You’ve disregarded the Annual Declaration.