TCM1000463 - How to check the received date of a pre-award claim

Version 1.0

Changes to previous version - new guidance.

Step 1

On the ‘Function Menu�

  • select ‘Applicationâ€� on the toolbar
  • select ‘Viewâ€� from the options available. You’ll be taken to the ‘Key Entry Data - Applicantâ€� screen
  • enter the customer’s NINO
  • select the ‘Latestâ€� checkbox
  • select ‘OKâ€�.

If you’re taken to the ‘Select Application� screen

  • select the relevant claim
  • select ‘OKâ€�. You’ll be taken to the ‘Application Summaryâ€� screen
  • go to Step 2.

If you’re taken to the ‘Select Application Version� screen

  • select the relevant claim
  • select ‘OKâ€�. You’ll be taken to the ‘Application Summaryâ€� screen
  • go to Step 2.

If you’re taken straight to the ‘Application Summary� screen, go to Step 2.

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Step 2

On the ‘Application Summary� screen, the received date of the claim will be shown in the ‘Date Application Received� field.