TCM1000443 - How to identify a resurrected claim
Version 1.0
Changes to previous version - new guidance.
Step 1
On the 鈥楩unction Menu鈥�
- select 鈥楢pplication鈥� on the toolbar
- select 鈥榁iew鈥� from the option available. You鈥檒l be taken to the 鈥楰ey Data Entry鈥� screen
- enter the customer鈥檚 NINO
- select the 鈥楢ll鈥� checkbox
- select 鈥極K鈥�. You鈥檒l be taken to the 鈥楽elect Application鈥� screen
- go to Step 2.
Step 2
If the previous claim is 鈥楻ejected鈥�, go to Step 3.
If the previous claim isn鈥檛 鈥楻ejected鈥�, the claim isn鈥檛 resurrected.
Step 3
If the received date on the rejected claim is the same as the date on the 鈥楢waiting Award鈥� claim, go to Step 4.
If the received date on the rejected claim isn鈥檛 the same as the date on the 鈥楢waiting Award鈥� claim, the claim isn鈥檛 resurrected.
Step 4
On the 鈥楽elect Application鈥� screen
- select the rejected claim
- select 鈥極K鈥�. You鈥檒l be taken to the 鈥楽elect Application Version鈥� screen
- select the latest version
- select 鈥極K鈥�. You鈥檒l be taken to 鈥楢pplication Summary鈥� screen
- compare the Application Notes
- if both sets of notes are the same, you鈥檝e identified a resurrected claim.