TCM1000440 - How to check if PVE payments were made after the household breakdown was notified

Version 1.0

Changes to previous version - new guidance.

Step 1

On the ‘Function Menu�

  • select ‘Householdâ€� on the toolbar
  • select ‘View Accountâ€� from the options available. You’ll be taken to the ‘Key Entry Dataâ€� screen
  • enter the customer’s NINO
  • select the ‘Allâ€� checkbox
  • select the ‘Payment Scheduleâ€� checkbox
  • select ‘OKâ€�. You’ll be taken to the ‘Select Awardâ€� screen
  • select the relevant award
  • select ‘OKâ€�. You’ll be taken to the ‘View Direct Payment Scheduleâ€� screen
  • select ‘View PVEâ€�. You’ll be taken to the ‘View PVE Scheduleâ€� screen.

If the message ‘No PVE Details To Display� displays, take no further action.

If the message ‘No PVE Details To Display� doesn’t display, go to Step 2.

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Step 2

In the ‘View PVE Schedule� screen

  • select ‘Applicant 1â€�
  • make a note of the ‘Start Dateâ€� and ‘End Dateâ€� for any PVE payments.

If the household breakdown date was notified within the PVE period

  • make a note of the daily rate (C1) shown in the ‘Net Daily Rateâ€� column
  • count the number of days between the day after the date the household breakdown was notified and the ‘End Dateâ€� for PVE payments

Note: Include the ‘End Date� for PVE payments as your last day.

  • make a note of this figure (C2) 
  • multiply the daily rate (C1) by the number of days (C2) 
  • make a note of this figure
  • make a note of which customer the payment was made to

Note: Make a note of the PVE payments made to the customer as (C3) and PVE payment made to the partner as (C4).

  • repeat the above action for ‘Applicant 2â€�.

If the household breakdown date wasn’t notified within the PVE period, take no further action.