TCM1000440 - How to check if PVE payments were made after the household breakdown was notified
Version 1.0
Changes to previous version - new guidance.
Step 1
On the ‘Function Menu�
- select ‘Household� on the toolbar
- select ‘View Account� from the options available. You’ll be taken to the ‘Key Entry Data� screen
- enter the customer’s NINO
- select the ‘All� checkbox
- select the ‘Payment Schedule� checkbox
- select ‘OK�. You’ll be taken to the ‘Select Award� screen
- select the relevant award
- select ‘OK�. You’ll be taken to the ‘View Direct Payment Schedule� screen
- select ‘View PVE�. You’ll be taken to the ‘View PVE Schedule� screen.
If the message ‘No PVE Details To Display� displays, take no further action.
If the message ‘No PVE Details To Display� doesn’t display, go to Step 2.
Step 2
In the ‘View PVE Schedule� screen
- select ‘Applicant 1�
- make a note of the ‘Start Date� and ‘End Date� for any PVE payments.
If the household breakdown date was notified within the PVE period
- make a note of the daily rate (C1) shown in the ‘Net Daily Rate� column
- count the number of days between the day after the date the household breakdown was notified and the ‘End Date� for PVE payments
Note: Include the ‘End Date� for PVE payments as your last day.
- make a note of this figure (C2)Â
- multiply the daily rate (C1) by the number of days (C2)Â
- make a note of this figure
- make a note of which customer the payment was made to
Note: Make a note of the PVE payments made to the customer as (C3) and PVE payment made to the partner as (C4).
- repeat the above action for ‘Applicant 2�.
If the household breakdown date wasn’t notified within the PVE period, take no further action.