TCM1000406 - How to check the start date of an award
Version 1.0
Changes to previous version - new guidance.
Step 1
On the 鈥楩unction Menu鈥�
- select 鈥楬ousehold鈥� on the toolbar
- select 鈥榁iew Claim Summary鈥� from the options available. You鈥檒l be taken to the 鈥楰ey Entry Data鈥� screen
- enter the customers NINO
- select the 鈥楢ll鈥� checkbox
- select 鈥極K鈥�.
If you鈥檙e taken to the 鈥楽elect Individual鈥� screen
- select the relevant claim
- select 鈥極K鈥�. You鈥檒l be taken to the 鈥榁iew Claim Summary - Initial鈥� screen
- go to Step 2.
If you鈥檙e taken to the 鈥楽elect Application鈥� screen
- select the relevant claim
- select 鈥極K鈥�. You鈥檒l be taken to the 鈥榁iew Claim Summary - Initial鈥� screen
- go to Step 2.
If you鈥檙e taken the 鈥楽elect Award鈥� screen, the start date of the award is shown in the 鈥楢ward Start Date鈥� column.
If you鈥檙e taken to the 鈥榁iew Claim Summary - Initial鈥� screen, go to Step 2.
Step 2
On the 鈥榁iew Award Summary - Initial鈥� screen, the start date of the award is shown in the 鈥楨nt Start Date鈥� field.
Note: If the 鈥榁iew Award Summary - Signals鈥� screen displays, select 鈥楥ancel鈥�. You鈥檒l be taken back to the 鈥榁iew Award Summary - Initial鈥� screen.