TCM1000382 - How to change the FTNAE/AT include from date
Version 1.0
Changes to previous version - new guidance
Step 1
On the 鈥楩unction Menu鈥�
- select 鈥楢pplication鈥� on the toolbar
- select the 鈥楥hange of Circumstances鈥� from the options available. You鈥檒l be taken to the 鈥楰ey Entry Data - Applicant鈥� screen
- enter the customer鈥檚 NINO
- select the 鈥楲atest鈥� checkbox
- select 鈥極K鈥�.
If you鈥檙e taken to the 鈥楽elect Household鈥� screen
- select the relevant claim
- select 鈥極K鈥�. You鈥檒l be taken to the 鈥楢pplicant Details鈥� screen
- go to Step 2.
If you鈥檙e taken to the 鈥楽elect Application鈥� screen
- select the relevant claim
- select 鈥極K鈥�. You鈥檒l be taken to the 鈥楢pplicant Details鈥� screen
- go to Step 2.
If you鈥檙e taken straight to the 鈥楢pplicant Details鈥� screen, go to Step 2.
Step 2
On the 鈥楢pplicant Details鈥� screen
- select 鈥楥h鈥� on the toolbar menu. You鈥檒l be taken to the 鈥楥hild Details鈥� screen
- select the child that the change relates to
- select 鈥楥orrection鈥� button. You鈥檒l be taken to the 鈥楥orrection Child鈥� screen
- select the 鈥楩ull Time Education History鈥� checkbox
- select 鈥楬istory鈥�. The History screen will display
- select the appropriate entry
- select 鈥楥hange鈥�. The change screen will display
- enter the appropriate date in the 鈥業nclude From鈥� field
- tab down to the next field
Note: 鈥極K鈥� will be disabled until you tab down to the next field.
- select 鈥極K鈥�. You鈥檒l be returned to the History screen
- select 鈥極K鈥�. You鈥檒l be returned to the Correction Child screen
- select 鈥極K鈥�. You鈥檒l be returned to the Child Details screen
- select 鈥極K鈥�. You鈥檒l be taken to the Amend Finish screen.