TCM1000375 - How to obtain the information requested for disclosure
Version 1.0
Changes to previous version - new guidance
Step 1
On the ‘Function Menu�
- select ‘Household� on the toolbar
- select ‘View Claim Summary� from the options available. You will be taken to the ‘Key Entry Data� screen
- enter the customer’s NINO
- select the ‘All� checkbox
- select ‘OK�.
If you are taken to the ‘Select Application� screen
- select the relevant claim
- select ‘OK�. You will be taken to the ‘View Claim Summary� screen
- go to Step 2.
If you are taken to the ‘Select Award� screen
- select the relevant award
- select ‘OK�. You will be taken to the ‘View Claim Summary� screen
- go to Step 2.
If you are taken straight to the ‘View Claim Summary� screen, go to Step 2.
Step 2
On the ‘View Claim Summary� screen, go to the following screens to obtain the information requested for disclosure by the outside body
Note: When you have obtained the information requested from each screen, select ‘Cancel� and you will be taken back to the ‘View Claim Summary� screen where you can then select the next screen to be taken to.
- select ‘View Award�. You will be taken to the ‘Award Summary� screen
- select ‘HH Notes�. You will be taken to the ‘View Household Notes� screen
- select ‘HH Account�. You will be taken to the ‘View Award Period Summary - Household� screen
- select ‘View S17�. You will be taken to the ‘View S17 - Current Position� screen
- select ‘Application�. You will be taken to the ‘Application Summary� screen
- select ‘A Versions�. You will be taken to the ‘View Claim Summary - Award Versions� screen.
If you need to provide the employer’s name and address, go to Step 3.
If you need to provide any other current information and/or historical information, go to Step 4.
Step 3
On the ‘Function Menu�
- select ‘Employer� on the toolbar
- select ‘View Details� from the options available. You will be taken to the ‘Key Entry Data - Employer� screen
- enter the PAYE reference number
- select ‘OK�. You will be taken to the ‘View Employer Summary� screen where you can obtain the information requested for disclosure by the outside body.
Step 4
On the ‘Function Menu�
- select ‘Application� on the toolbar
- select ‘Correction� or ‘Change of Circumstances�, as appropriate from the options available. You will be taken to the ‘Key Entry Data - Applicant� screen
- enter the customer’s NINO
- select the ‘All� checkbox
- select ‘OK�.
If you are taken to the ‘Select Application� screen
- select the relevant claim
- select ‘OK�. You will be taken to the ‘Applicant Details� screen
- go to Step 5.
If you are taken straight to the ‘Applicant Details� screen, go to Step 5.
Step 5
On the ‘Applicant Details� screen, obtain the information requested for disclosure by the outside body.