TCM1000375 - How to obtain the information requested for disclosure

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu�

  • select ‘Householdâ€� on the toolbar
  • select ‘View Claim Summaryâ€� from the options available. You will be taken to the ‘Key Entry Dataâ€� screen
  • enter the customer’s NINO
  • select the ‘Allâ€� checkbox
  • select ‘OKâ€�.

If you are taken to the ‘Select Application� screen

  • select the relevant claim
  • select ‘OKâ€�. You will be taken to the ‘View Claim Summaryâ€� screen
  • go to Step 2.

If you are taken to the ‘Select Award� screen

  • select the relevant award
  • select ‘OKâ€�. You will be taken to the ‘View Claim Summaryâ€� screen
  • go to Step 2.

If you are taken straight to the ‘View Claim Summary� screen, go to Step 2.

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Step 2

On the ‘View Claim Summary� screen, go to the following screens to obtain the information requested for disclosure by the outside body

Note: When you have obtained the information requested from each screen, select ‘Cancel� and you will be taken back to the ‘View Claim Summary� screen where you can then select the next screen to be taken to.

  • select ‘View Awardâ€�. You will be taken to the ‘Award Summaryâ€� screen
  • select ‘HH Notesâ€�. You will be taken to the ‘View Household Notesâ€� screen
  • select ‘HH Accountâ€�. You will be taken to the ‘View Award Period Summary - Householdâ€� screen
  • select ‘View S17â€�. You will be taken to the ‘View S17 - Current Positionâ€� screen
  • select ‘Applicationâ€�. You will be taken to the ‘Application Summaryâ€� screen
  • select ‘A Versionsâ€�. You will be taken to the ‘View Claim Summary - Award Versionsâ€� screen.

If you need to provide the employer’s name and address, go to Step 3.

If you need to provide any other current information and/or historical information, go to Step 4.

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Step 3

On the ‘Function Menu�

  • select ‘Employerâ€� on the toolbar
  • select ‘View Detailsâ€� from the options available. You will be taken to the ‘Key Entry Data - Employerâ€� screen
  • enter the PAYE reference number
  • select ‘OKâ€�. You will be taken to the ‘View Employer Summaryâ€� screen where you can obtain the information requested for disclosure by the outside body.

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Step 4

On the ‘Function Menu�

  • select ‘Applicationâ€� on the toolbar
  • select ‘Correctionâ€� or ‘Change of Circumstancesâ€�, as appropriate from the options available. You will be taken to the ‘Key Entry Data - Applicantâ€� screen
  • enter the customer’s NINO
  • select the ‘Allâ€� checkbox
  • select ‘OKâ€�.

If you are taken to the ‘Select Application� screen

  • select the relevant claim
  • select ‘OKâ€�. You will be taken to the ‘Applicant Detailsâ€� screen
  • go to Step 5.

If you are taken straight to the ‘Applicant Details� screen, go to Step 5.

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Step 5

On the ‘Applicant Details� screen, obtain the information requested for disclosure by the outside body.